PwC UK’s Customer and Service Excellence team seeks a Manager to lead contact centre and customer operations engagements across sectors, managing workstreams, client relationships and junior teammates. You will design practical solutions and support change through analysis, workshops and client-ready deliverables.
You will contribute to business development, thought leadership and proposition development, working with PwC teams.
#J-18808-LjbffrHybrid Transformation Manager - Contact Centre & Service Ops employer: PwC UK
At PwC, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through our comprehensive benefits package, which includes flexible working arrangements, private medical cover, and opportunities for volunteering. Located at the heart of a global deals business, our team thrives on tackling complex challenges while supporting each other in achieving both personal and professional milestones.
