At a Glance
- Tasks: Lead omni channel and eCommerce transformation, driving revenue growth and client relationships.
- Company: Dynamic team focused on customer and digital transformation in retail and consumer markets.
- Benefits: Flexible working, private medical cover, virtual GP access, and volunteering days.
- Other info: Opportunity to mentor teams and enhance market positioning in cutting-edge commerce.
- Why this job: Shape innovative strategies in AI-led commerce and make a real impact in the industry.
- Qualifications: Extensive experience in retail or consumer sectors with strong sales and leadership skills.
The predicted salary is between 72000 - 108000 £ per year.
About The Role
As a Director within our Customer and Digital Transformation team, you will support growth and delivery across omni channel, eCommerce, trading and product transformation in Retail and Consumer markets. This is a senior influence role focused on originating and scaling client relationships, shaping multi-layered transformation programmes, and building market-leading propositions in areas including AI-enabled and agentic commerce. You will play a critical role in driving revenue growth, managing pipeline, expanding key accounts and identifying new client opportunities. You will combine deep industry experience with considerable commercial acumen, bringing credibility with stakeholders while supporting high-performing delivery teams.
What Your Day Looks Like
- Retain and drive the sales pipeline across retail and consumer accounts, converting new-logo opportunities across omnichannel, digital commerce and product transformation.
- Build and sustain trusted C‑suite relationships (Digital, Data, Commercial and Product leadership).
- Lead multi-layered proposals and RFP responses, shaping differentiated value propositions and commercial structures.
- Develop and scale strategic alliances with key technology partners across commerce platforms, cloud and AI ecosystems.
- Oversee delivery of large-scale transformation programmes, ensuring considerable commercial performance and tangible client impact.
- Lead, mentor and grow Senior Managers and Managers, while strengthening thought leadership and market positioning in agentic commerce and AI-led retail.
This Role Is For You If
- You have considerable industry experience within Retail or Consumer, either from consulting or in-house digital leadership roles.
- You have experience of generating revenue and guiding a healthy sales pipeline.
- You are positive supporting senior client conversations and closing complex deals.
- You understand the commercial drivers of omni channel and eCommerce performance.
- You can balance growth, delivery and team leadership effectively.
- You bring an external network and alliance mindset.
What You Will Receive From Us
No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.
Director – Omni Channel employer: PwC UK
As a leading employer in the Retail and Consumer sector, we pride ourselves on fostering a dynamic work culture that champions innovation and collaboration. Our commitment to employee growth is evident through tailored development programmes and mentorship opportunities, ensuring you thrive in your career while making a meaningful impact in omni channel and digital transformation. With flexible working arrangements and comprehensive benefits, including private medical cover and volunteering days, we create an environment where you can excel both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Director – Omni Channel
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like PwC UK!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Director – Omni Channel
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at PwC UK, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at PwC UK
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with PwC UK’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
