At a Glance
- Tasks: Lead a team to enhance client experience and drive insights across the firm.
- Company: PwC UK, a leading professional services firm with a focus on client success.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a collaborative culture that values innovation and client relationships.
- Why this job: Shape the future of client engagement and make a real impact in a dynamic environment.
- Qualifications: Proven leadership skills and experience in client experience or customer success.
The predicted salary is between 60000 - 75000 £ per year.
PwC UK is seeking a senior Client Experience leader to drive the firmwide Client Experience vision within Customer Success. You will lead a multidisciplinary team across Client Listening and Buyer Engagement to deliver an insight‑led, distinctive client experience. Reporting to the Head of Customer Success, you will translate strategy into practical plans with measurable outcomes, strengthening relationships with priority clients and senior buyers.
Director of Client Experience & Insights employer: PwC UK
At PwC, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through our comprehensive benefits package, which includes flexible working arrangements, private medical cover, and opportunities for volunteering. Located at the heart of a global deals business, our team thrives on tackling complex challenges while supporting each other in achieving both personal and professional milestones.
