PwC UK is seeking a Director to lead technology-enabled front-office transformation across Commerce, Omnichannel and Customer Service for Consumer Markets clients, spanning Retail, Consumer Goods, Travel and Logistics. You will drive AI-enabled customer service and agentic commerce initiatives, aligning business strategy with cutting-edge technology.
You will shape architectures, manage multi-vendor delivery, and grow client relationships with senior leadership, delivering measurable revenue
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Director: AI-Driven Front Office Transformation employer: PwC UK
PwC is an exceptional employer that prioritises employee well-being and professional growth, particularly in the dynamic field of employment tax. With a collaborative work culture, flexible working arrangements, and comprehensive benefits including private medical cover and volunteering opportunities, PwC empowers its employees to thrive both personally and professionally. Joining our Reward & Employment team means being part of a supportive environment where your expertise will be valued and your career can flourish.
