Conduct Risk Manager - Retail Banking
Conduct Risk Manager - Retail Banking

Conduct Risk Manager - Retail Banking

Manchester Full-Time 43200 - 72000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Join a dynamic team driving technology-enabled solutions for retail banking conduct risks.
  • Company: PwC UK is a leading professional services firm, committed to helping clients grow and manage risks.
  • Benefits: Enjoy flexible working, private medical cover, and six volunteering days a year.
  • Why this job: Be at the forefront of change in retail banking while developing your skills in a supportive environment.
  • Qualifications: Experience in retail banking and a tech-savvy mindset are essential for this role.
  • Other info: This is a full-time, mid-senior level position based in Manchester.

The predicted salary is between 43200 - 72000 ÂŁ per year.

PwC UK Manchester, England, United Kingdom

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Join to apply for the Conduct Risk Manager – Retail Banking role at PwC UK

PwC UK Manchester, England, United Kingdom

3 weeks ago Be among the first 25 applicants

Join to apply for the Conduct Risk Manager – Retail Banking role at PwC UK

  • The role has been created due to a number of growth opportunities and successes across retail financial services markets.
  • The Banking Conduct team, with over 50 UK members, drives large-scale risk and regulatory changes in wholesale and retail financial services. Targeting retail banking professionals, we support clients in making strategic risk decisions, optimizing risk environments, maintaining customer focus, and being trusted partners to help their businesses grow.

About The Role

  • The role has been created due to a number of growth opportunities and successes across retail financial services markets.
  • The Banking Conduct team, with over 50 UK members, drives large-scale risk and regulatory changes in wholesale and retail financial services. Targeting retail banking professionals, we support clients in making strategic risk decisions, optimizing risk environments, maintaining customer focus, and being trusted partners to help their businesses grow.

What Your Days Will Look Like

  • You will be a part of the team driving the development of technology-enabled client solutions and offerings which help our retail banking clients manage their conduct risks and deliver good customer outcomes. This is a growth priority for our business, and therefore provides a unique opportunity to be at the centre of growing our retail banking conduct proposition at a time of significant change across the industry.
  • You will be supporting this growth area with a focus on helping build our technology-enabled retail conduct assets and services.
  • As a key member of our team, you will have a client-facing role working as part of our delivery teams on client engagements; and managing and coaching junior staff.

Typical Projects In Our Team Include

  • Consumer Duty
  • Regulatory reforms
  • Non-financial risk transformation
  • Consumer credit and lending practices
  • Regulatory authorisations and licensing

This Role Is For You If You Have

  • Experience working within retail banking, specifically regarding non-financial and conduct risk and/or controls either from a consulting, industry or regulatory perspective
  • A technology-enabled mindset, with prior experience of designing and/or using technology solutions to enhance risk management / controls processes (which may include data visualisation tools such as PowerBI, Alteryx)
  • Commercial awareness of retail banking business models; sound reporting skills and the ability to work under your own initiative
  • An agility to effectively participate in varied projects within retail banking (with bank and non-bank clients)
  • Understanding of the customer journey/experience in a regulated retail banking environment

What You’ll Receive From Us

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.

We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Finance and Sales

  • Industries

    Accounting

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Conduct Risk Manager - Retail Banking employer: PwC UK

PwC UK is an exceptional employer, particularly for the Conduct Risk Manager role in Manchester, where a vibrant work culture fosters collaboration and innovation. Employees benefit from flexible working arrangements, comprehensive health coverage, and ample opportunities for professional growth, all while contributing to impactful projects that shape the future of retail banking.
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Contact Detail:

PwC UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Conduct Risk Manager - Retail Banking

✨Tip Number 1

Familiarise yourself with the latest regulatory changes in retail banking. Understanding current trends and regulations will not only help you in interviews but also demonstrate your commitment to staying informed in a rapidly evolving industry.

✨Tip Number 2

Network with professionals in the retail banking sector, especially those involved in conduct risk. Attend industry events or webinars to connect with potential colleagues and gain insights into the challenges they face, which can be valuable during your application process.

✨Tip Number 3

Showcase your technology skills relevant to risk management. If you have experience with data visualisation tools like PowerBI or Alteryx, be prepared to discuss how you've used these technologies to enhance risk processes in previous roles.

✨Tip Number 4

Prepare to discuss your understanding of the customer journey in a regulated environment. Being able to articulate how conduct risk impacts customer experience will set you apart as a candidate who truly understands the role's significance.

We think you need these skills to ace Conduct Risk Manager - Retail Banking

Conduct Risk Management
Retail Banking Knowledge
Regulatory Compliance
Non-Financial Risk Assessment
Technology Solutions Design
Data Visualisation Tools (e.g., PowerBI, Alteryx)
Client Engagement
Project Management
Coaching and Mentoring
Commercial Awareness
Customer Journey Analysis
Agility in Project Participation
Strong Reporting Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail banking, particularly in non-financial and conduct risk. Use specific examples that demonstrate your understanding of the customer journey in a regulated environment.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your technology-enabled mindset and experience with data visualisation tools can contribute to PwC UK's growth in retail banking conduct.

Showcase Relevant Skills: Emphasise skills that align with the job description, such as commercial awareness of retail banking business models and the ability to work independently. Provide concrete examples of past projects or roles where you demonstrated these skills.

Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the conduct risk management field.

How to prepare for a job interview at PwC UK

✨Understand the Role

Make sure you have a solid grasp of what a Conduct Risk Manager does, especially in retail banking. Familiarise yourself with key responsibilities like managing conduct risks and delivering good customer outcomes, as well as the specific projects mentioned in the job description.

✨Showcase Your Technology Skills

Since the role emphasises a technology-enabled mindset, be prepared to discuss your experience with data visualisation tools like PowerBI or Alteryx. Highlight any past projects where you used technology to enhance risk management processes.

✨Demonstrate Commercial Awareness

Be ready to talk about your understanding of retail banking business models and how they relate to conduct risk. This could involve discussing recent regulatory changes or consumer trends that impact the industry.

✨Prepare for Client-Facing Scenarios

As this role involves client engagement, think of examples from your past experiences where you successfully managed client relationships or coached junior staff. Be ready to explain how you can contribute to building strong partnerships with clients.

Conduct Risk Manager - Retail Banking
PwC UK
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  • Conduct Risk Manager - Retail Banking

    Manchester
    Full-Time
    43200 - 72000 ÂŁ / year (est.)

    Application deadline: 2027-07-30

  • P

    PwC UK

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