At a Glance
- Tasks: Collaborate with stakeholders to define project requirements and improve business processes.
- Company: Join PwC's dynamic Consumer Markets practice focused on Pharma industry transformation.
- Benefits: Enjoy flexible working, private medical cover, and generous volunteering days.
- Other info: Great career growth opportunities in a supportive and innovative environment.
- Why this job: Make a real impact in Pharma by transforming Sales, Marketing, and Customer Experience.
- Qualifications: Experience as a functional consultant in Pharma/MedTech with strong analytical skills.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking enthusiastic and motivated functional consultants with Pharma industry expertise across Sales, Marketing, Customer Experience, and/or Medical Affairs to join our Customer Transformation team within PwC’s fast growing Consumer Markets practice. The ideal candidate will have a strong Pharma/MedTech background combined with experience in business process analysis, requirements gathering, and solution design. A proven track record of delivering Marketing, Sales, or Customer Experience solutions is essential, particularly in areas such as Commercial–Medical operating model transformation, Marketing and Content Supply Chain, and Omni channel and field force transformation. Experience with platforms such as Salesforce/Veeva Life Sciences, Adobe Creative tools, and Customer Experience or Omni channel technologies is highly desirable.
This Role is For You If:
- You have strong experience as a functional consultant, ideally within Pharma/ Med Tech/ Life Sciences industry area, with a strong focus on Sales, Marketing (Content/ Brand) or Medical Affairs transformation.
- You have proven experience with relevant Pharma industry Marketing, Sales or Medical Affairs technology implementations on any relevant apps.
- Can demonstrate a deep understanding of sales, marketing and medical affairs operations, including Customer Experience, Omnichannel, Field operations, Content and/ or Marketing assessments, Operating Model design and implementation.
- Prior consulting experience essential.
What Your Days Will Look Like:
- Collaborating with stakeholders to collect and define project requirements.
- Performing in-depth analysis of business processes, systems, and user needs to identify potential solutions and areas for improvement.
- Development and maintenance of comprehensive functional and non-functional requirement documents, including user stories and use cases.
- Simplifying complex technical concepts for non-technical stakeholders to ensure clear understanding.
- Partnering with development teams to ensure requirements are accurately implemented and issues are resolved promptly.
- Configuring applications to align with business processes and client requirements.
- Conducting quality assurance testing to confirm that the software meets specified requirements and operates as intended.
- Facilitating training sessions and producing user documentation to support the smooth adoption of new software features.
- Overseeing project timelines, deliverables, and resources to guarantee successful implementation.
What you’ll receive from us:
No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.
PLS Customer Transformation - Functional Consultant – Manager in City of Westminster employer: PwC UK
PwC is an exceptional employer that prioritises employee well-being and professional growth, particularly within the dynamic Consumer Markets practice. With a strong focus on flexibility, our work culture encourages collaboration and innovation, while offering comprehensive benefits such as private medical cover and opportunities for volunteering. Join us in a role that not only values your expertise in the Pharma industry but also supports your career development in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land PLS Customer Transformation - Functional Consultant – Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the Pharma and MedTech industries. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! Prepare a portfolio or case studies that highlight your experience in Sales, Marketing, and Customer Experience transformations. This will help you stand out during interviews and showcase your problem-solving skills.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers. Focus on articulating your experience with platforms like Salesforce and Adobe, as well as your understanding of business processes.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals like you. Keep an eye on our job listings and make sure your application reflects your unique skills and experiences.
We think you need these skills to ace PLS Customer Transformation - Functional Consultant – Manager in City of Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role. Highlight your Pharma industry experience and any relevant projects you've worked on. We want to see how your background aligns with the Customer Transformation team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills in Sales, Marketing, or Medical Affairs make you the perfect fit. Let us know what excites you about joining our team!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've delivered solutions in previous roles, especially in areas like Omni channel transformation or customer experience. We love seeing results!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at PwC UK
✨Know Your Pharma Stuff
Make sure you brush up on your Pharma industry knowledge, especially around Sales, Marketing, and Medical Affairs. Be ready to discuss specific examples from your past experiences that showcase your expertise in these areas.
✨Showcase Your Consulting Skills
Prepare to talk about your previous consulting roles and how you've successfully transformed business processes. Highlight any experience with platforms like Salesforce or Veeva Life Sciences, as this will be a big plus for the interviewers.
✨Understand the Role Inside Out
Read the job description thoroughly and understand what the role entails. Be prepared to explain how your skills align with the responsibilities listed, particularly around project requirements gathering and stakeholder collaboration.
✨Practice Simplifying Complex Concepts
Since you'll need to communicate technical details to non-technical stakeholders, practice explaining complex ideas in simple terms. This will demonstrate your ability to bridge the gap between technical teams and clients effectively.
