Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide tech support and training in a dynamic office environment.
- Company: Join PwC, a leader in innovative technology solutions.
- Benefits: Flexible working, private medical cover, and volunteering days.
- Why this job: Make a real impact by helping colleagues with their tech challenges.
- Qualifications: Experience in IT support and a passion for problem-solving.
- Other info: Collaborative team culture with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
Please note: This is a 12 month Fixed Term Opportunity.
As a Tech Lounge Support team member you will be part of a customer-focused, innovative team delivering onsite technology support and training. The Tech Lounge provides a dedicated walk-up experience across PwC offices, offering real-time problem solving, coaching, and advice on technology. You will be working onsite at a PwC office, working closely with colleagues to create an engaging environment where customer satisfaction, collaboration, and innovation are at the forefront. This is a fully office based role 5 days per week.
What your days will look like:
- Provide face-to-face support to resolve hardware and software issues, ensuring accurate documentation in ServiceNow.
- Deliver one-to-one and group training sessions to help colleagues get the most from their technology.
- Promote self-service tools, automation, and digital guidance to reduce repeat issues and improve efficiency.
- Collaborate with PwC teams on new technologies, supporting rollouts and contributing to continuous service improvement.
This role is for you if:
- You are passionate about technology, innovation and delivering a great customer experience.
- You have some experience in a practical IT support role.
- You have an interest in troubleshooting technology issues (Windows, MacOS or iOS), and a willingness to learn.
- You are keen to work in an environment that values proactive problem solving, continuous improvement, and knowledge sharing.
- You thrive in a collaborative team environment and are flexible to work across PwC offices.
- You are fluent in English and legally authorised to work in the UK.
What you'll receive from us:
No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility, private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.
Tech Lounge Support in Belfast employer: PwC UK
Contact Detail:
PwC UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tech Lounge Support in Belfast
✨Tip Number 1
Get to know the company culture! Before your interview, check out PwC's values and how they align with your own. This will help you connect better during the chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your tech skills! Brush up on troubleshooting common issues with Windows, MacOS, or iOS. Being able to demonstrate your knowledge in real-time can really impress the interviewers and show them you're ready to hit the ground running.
✨Tip Number 3
Prepare some questions! Think about what you'd like to know about the Tech Lounge and how it operates. Asking insightful questions not only shows your interest but also helps you figure out if this is the right fit for you.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it gives you a chance to explore more about the role and the amazing benefits we offer at PwC.
We think you need these skills to ace Tech Lounge Support in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Tech Lounge Support role. Highlight any relevant IT support experience and your passion for technology to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this opportunity. Share specific examples of how you've delivered great customer experiences or solved tech issues in the past.
Show Your Personality: We love seeing a bit of personality in applications! Don’t be afraid to let your enthusiasm for technology and teamwork shine through in your writing.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you into the process!
How to prepare for a job interview at PwC UK
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of common hardware and software issues, especially with Windows, MacOS, and iOS. Being able to discuss specific troubleshooting techniques will show your passion for technology and your readiness to help others.
✨Practice Your Customer Service Skills
Since this role is all about delivering a great customer experience, think of examples from your past where you've successfully resolved issues or helped someone understand a tech problem. Practising these scenarios can help you articulate your approach during the interview.
✨Show Your Collaborative Spirit
This position thrives on teamwork, so be prepared to discuss how you've worked with others in the past. Highlight any experiences where you contributed to a project or helped improve a process, as this will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare some thoughtful questions about the Tech Lounge's operations or PwC's approach to technology support. This not only shows your interest in the role but also demonstrates your proactive attitude towards continuous improvement and innovation.