At a Glance
- Tasks: Deliver exceptional customer service and represent the iconic TOMMY HILFIGER brand.
- Company: Join a globally recognised lifestyle brand with a vibrant spirit.
- Benefits: Flexible hours, employee discounts, and a fun work environment.
- Other info: Inclusive workplace culture that values every voice and fosters growth.
- Why this job: Be part of a dynamic team and connect with fashion-forward consumers.
- Qualifications: Previous retail or hospitality experience and strong communication skills.
The predicted salary is between 11 - 12 £ per hour.
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury.
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution. The Sales Associate plays a key role in achieving these high standards.
Responsibilities include:
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in-depth product knowledge
- Building and maintaining professional relationships with our customers
- Outfit building for customers and making further product recommendations
- Assessing customers’ needs and providing assistance and information on product features
- Driving store KPIs and suggesting ways to improve
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
About YOU:
- You'll connect to consumers and have a previous track record within hospitality or retail
- You'll be an effective communicator with the ability to collaborate to win
- You'll inspire trust and recognize and celebrate the contributions and achievements of others
- You’ll adapt fast
- You’ll act with purpose, showing a clear presence on the shop floor
- You'll take ownership and make informed decisions to find in-store solutions
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan.
One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
Seasonal Sales Associate, Tommy Hilfiger - Bath employer: PVH
Contact Detail:
PVH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Associate, Tommy Hilfiger - Bath
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Tommy Hilfiger's history, values, and latest collections. This way, you can show off your passion and knowledge during the chat, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your people skills! As a Sales Associate, you'll be the first point of contact for customers. Role-play with friends or family to nail down how to handle queries and provide excellent service. The more comfortable you are, the better you'll connect with customers!
✨Tip Number 3
Show your adaptability! Retail is all about change, so be ready to discuss times when you've successfully adapted to new situations. Share examples that highlight your ability to think on your feet and keep the store running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying; a little persistence can go a long way in landing that dream job!
We think you need these skills to ace Seasonal Sales Associate, Tommy Hilfiger - Bath
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Tommy Hilfiger brand shine through. We want to see how you connect with our values and how you can bring that energy to the store.
Tailor Your Experience: Make sure to highlight any previous retail or hospitality experience that showcases your customer service skills. We love seeing how you've made customers happy in the past!
Be Authentic: Don’t be afraid to show your personality! We’re looking for individuals who can genuinely connect with our customers, so let your unique voice come through in your application.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our team!
How to prepare for a job interview at PVH
✨Know the Brand Inside Out
Before your interview, dive deep into Tommy Hilfiger's history, values, and current campaigns. Being able to discuss their iconic Americana style and how it resonates with consumers will show your passion and understanding of the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you resolved issues or went above and beyond for a customer, as this role is all about delivering high levels of satisfaction.
✨Demonstrate Adaptability
Retail is ever-changing, so be ready to discuss how you've adapted to new challenges in previous roles. Share specific instances where you quickly adjusted to changes, whether in product lines or customer needs, to show you're a perfect fit for their dynamic environment.
✨Dress the Part
As a potential brand ambassador, your appearance matters. Dress in a way that reflects the Tommy Hilfiger style while still being professional. This not only shows your understanding of the brand but also your commitment to representing it well.