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- Tasks: Lead the team to deliver exceptional customer service and drive sales on the shop floor.
- Company: Join Tommy Hilfiger, a globally recognised lifestyle brand known for its classic American cool style.
- Benefits: Enjoy competitive pay, flexible hours, and a vibrant work culture that values diversity.
- Why this job: Be part of an iconic brand, inspire others, and grow your career in a dynamic retail environment.
- Qualifications: Previous supervisory experience in premium brands and strong communication skills are essential.
- Other info: Embrace a culture of inclusivity and creativity while working with a passionate team.
Be part of an iconic story.
TOMMY HILFIGER is one of the worldâs most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfigerâs global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (, , )
Tommy Hilfiger is one of the worldâs leading designer lifestyle brands, internationally recognized for celebrating the essence of âclassic American coolâ style. Founded in 1985, Tommy Hilfiger delivers premium styling, quality and value to consumers worldwide with a breadth of collections including Hilfiger Collection, Tommy Hilfiger Tailored, menâs, womenâs and kidsâ sportswear, Tommy Hilfiger Denim, accessories, and footwear. In addition, the brand is licensed for a range of products, including fragrances, eyewear, watches and home furnishings. Tommy Hilfiger, which was acquired by PVH Corp. in 2010, has more than 17,000 associates worldwide and an extensive distribution network in over 115 countries and 1,600 retail stores. Global retail sales of the Tommy Hilfiger brand were US $6.5 billion in 2015.
THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our ever evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores, are always a window to our great brands. As a result our locations are paramount, the first class experience must be a given and our in-store standards should never be questionable.
To deliver this, we strive to hire the individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in todayâs world, we must be nimble and adapt to change and evolution.
The Supervisor plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands.
Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.
Support the management team managing all personnel, product & merchandising functions, business processes and results for the store.
Participate in weekly management meetings and other staff meetings.
Clearly communicate to staff all marketing and sales promotions.
Driving shop floor sales and exceeding store targets through motivating the team to achieve these goals, whilst offering our customersâ an exemplary store journey.
Consistently foster a positive store experience by treating all customers and colleagues in a fair and consistent manner.
Support the team in delivering the business strategy, and ensuring everyone has received consistent training on product knowledge and store maintenance.
Achieve company standards/goals for personal sales results: sales v budgets, sales per hour and units per transaction.
Perform manager-on-duty functions, manage store opening/closing functions and the sales floor.
Focus staff on the importance of quality relationships with internal & external customers.
Ensure staff accountability of building a repeat customer base by providing all customers with unparalleled spirited service.
Ensure âdoor to floorâ best practices with visual merchandising directives for sales floor and back room are being executed; continually review these to ensure they are consistent.
Work with the management team to build a talent pool for key positions, including possible successors.
YOU
You\âll have a previous track record of supervisory or specialist roles within a premium or luxury brand.
You\âll have previous people management experience with the ability to resolve conflict and unproductive disagreements.
You\âll be an effective communicator with the ability to build relationships with ease.
You\âll be a team player who recognises and celebrates the contributions and achievements of others.
You\âll be confident in giving feedback that promotes positive behavioral change.
You will work well with change, being able to quickly adapt and work with pace.
You will be energetic and authentic showing a clear presence on the shop floor.
You\âll approach all issues with a âcan doâ approach and act with initiative to find in store solutions.
WHAT WE OFFER
At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates â both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.
About PVH:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. Thatâs the Power of Us, thatâs the Power of PVH+.
One of PVHâs greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH .
Part Time Supervisor, Tommy Hilfiger - Stratford employer: PVH
Contact Detail:
PVH Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Part Time Supervisor, Tommy Hilfiger - Stratford
â¨Tip Number 1
Familiarise yourself with Tommy Hilfiger's brand values and culture. Understanding their commitment to customer service and the essence of 'classic American cool' will help you align your approach during interviews and discussions.
â¨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Highlighting your ability to inspire others and drive sales will resonate well with the hiring managers.
â¨Tip Number 3
Network with current or former employees of Tommy Hilfiger. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
â¨Tip Number 4
Be ready to discuss how you handle change and adapt quickly in a retail environment. Providing specific examples of past experiences where you've successfully navigated challenges will demonstrate your fit for the dynamic nature of the role.
We think you need these skills to ace Part Time Supervisor, Tommy Hilfiger - Stratford
Some tips for your application đŤĄ
Understand the Brand: Before applying, take some time to understand Tommy Hilfiger's brand values and culture. Familiarise yourself with their history, product lines, and marketing strategies. This knowledge will help you tailor your application to reflect your alignment with their ethos.
Tailor Your CV: Make sure your CV highlights relevant experience in supervisory roles, particularly within premium or luxury brands. Emphasise your people management skills and any achievements that demonstrate your ability to drive sales and enhance customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of the retail environment. Use specific examples from your past experiences to illustrate how you can contribute to the team and meet the expectations outlined in the job description.
Showcase Your Communication Skills: In both your CV and cover letter, highlight your effective communication skills. Provide examples of how you've built relationships with customers and colleagues, resolved conflicts, and motivated teams. This is crucial for a supervisory role at Tommy Hilfiger.
How to prepare for a job interview at PVH
â¨Know the Brand Inside Out
Before your interview, make sure you research Tommy Hilfiger thoroughly. Understand their history, values, and current marketing strategies. Being able to discuss their iconic style and recent campaigns will show your genuine interest in the brand.
â¨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and create a positive work environment.
â¨Showcase Your Customer Service Passion
Tommy Hilfiger places a strong emphasis on customer service. Be ready to share specific instances where you've gone above and beyond for customers. This will demonstrate your commitment to providing an exemplary store journey.
â¨Embrace Change and Adaptability
Retail is constantly evolving, so it's important to show that you can adapt quickly. Discuss any experiences where you've had to adjust to new processes or changes in the workplace, and how you handled those situations positively.
