At a Glance
- Tasks: Deliver exceptional customer service and represent the iconic Tommy Hilfiger brand.
- Company: Join a globally recognised lifestyle brand with a rich heritage.
- Benefits: Competitive pay, flexible hours, and a vibrant work environment.
- Other info: Inclusive workplace culture that values diversity and personal growth.
- Why this job: Be part of a dynamic team and connect with fashion-forward consumers.
- Qualifications: Previous retail or hospitality experience and strong communication skills.
The predicted salary is between 10 - 12 £ per hour.
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions.
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution.
The Sales Associate plays a key role in achieving these high standards. Responsibilities include:
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in-depth product knowledge
- Building and maintaining professional relationships with our customers
- Outfit building for customers and making further product recommendations
- Assessing customers’ needs and providing assistance and information on product features
- Driving store KPIs and suggesting ways to improve
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
About YOU:
- You'll connect to consumers and have a previous track record within hospitality or retail
- You'll be an effective communicator with the ability to collaborate to win
- You'll inspire trust and recognize and celebrate the contributions and achievements of others
- You’ll adapt fast
- You’ll act with purpose, showing a clear presence on the shop floor
- You'll take ownership and make informed decisions to find in-store solutions
At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world.
PVH Corp. or its subsidiary is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law.
Part Time Sales Associate, Tommy Hilfiger Women & Kids - Bicester Village, 16 hrs - Permanent employer: PVH
At Tommy Hilfiger, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusivity. Our associates enjoy competitive benefits, opportunities for personal and professional growth, and the chance to be part of a globally recognized brand that values creativity and innovation. Located in the dynamic Bicester Village, our store provides a unique environment where you can connect with consumers and contribute to delivering an outstanding shopping experience.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Sales Associate, Tommy Hilfiger Women & Kids - Bicester Village, 16 hrs - Permanent
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Tommy Hilfiger's history, values, and latest collections. This way, you can show off your passion and knowledge during the chat, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to resolve a customer query or recommend products. Role-playing with a friend can help you feel more confident and prepared for those tricky questions.
✨Tip Number 3
Dress the part! When you go for your interview, wear something that reflects the Tommy Hilfiger style. It shows you understand the brand's aesthetic and are ready to represent it on the shop floor.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Part Time Sales Associate, Tommy Hilfiger Women & Kids - Bicester Village, 16 hrs - Permanent
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Tommy Hilfiger brand shine through. We want to see how you connect with our values and how you can bring that energy to the team!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in retail or hospitality. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Authentic:We value individuality, so be yourself in your application! Share your unique experiences and perspectives that make you a great fit for our team. Authenticity goes a long way with us.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our iconic team!
How to prepare for a job interview at PVH
✨Know the Brand Inside Out
Before your interview, dive deep into Tommy Hilfiger's history, values, and product lines. Familiarise yourself with their latest campaigns and collaborations. This will not only show your enthusiasm but also help you connect your personal style and experiences to the brand.
✨Showcase Your Customer Service Skills
As a Sales Associate, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Think about how you can demonstrate your ability to build relationships and resolve queries effectively.
✨Dress the Part
Since you're applying for a role in fashion retail, make sure your outfit reflects the Tommy Hilfiger aesthetic. Aim for a polished yet casual look that embodies the 'classic American cool' vibe. This will not only make a great first impression but also show that you understand the brand's style.
✨Be Ready to Discuss KPIs
Understand what KPIs (Key Performance Indicators) are relevant to the role and be prepared to discuss how you can contribute to achieving them. Think of specific strategies or ideas you could suggest to improve sales or customer satisfaction in the store.