At a Glance
- Tasks: Deliver exceptional customer service and represent the iconic TOMMY HILFIGER brand.
- Company: Join a globally recognised lifestyle brand with a vibrant spirit.
- Benefits: Flexible hours, employee discounts, and a fun work environment.
- Other info: Inclusive workplace culture with opportunities for growth and development.
- Why this job: Be part of a dynamic team and connect with fashion-forward consumers.
- Qualifications: Previous retail or hospitality experience and strong communication skills.
The predicted salary is between 10 - 12 £ per hour.
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury.
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution. The Sales Associate plays a key role in achieving these high standards.
Responsibilities include:
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in-depth product knowledge
- Building and maintaining professional relationships with our customers
- Outfit building for customers and making further product recommendations
- Assessing customers’ needs and providing assistance and information on product features
- Driving store KPIs and suggesting ways to improve
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
About YOU:
- You'll connect to consumers and have a previous track record within hospitality or retail
- You'll be an effective communicator with the ability to collaborate to win
- You'll inspire trust and recognize and celebrate the contributions and achievements of others
- You’ll adapt fast
- You’ll act with purpose, showing a clear presence on the shop floor
- You'll take ownership and make informed decisions to find in-store solutions
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan.
One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
PVH Corp. or its subsidiary is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law.
Seasonal Sales Associate, Tommy Hilfiger Oxford employer: PVH
At Tommy Hilfiger, we pride ourselves on being an exceptional employer that values creativity, inclusivity, and personal growth. Our vibrant work culture encourages collaboration and celebrates individual contributions, making it a fantastic place for Seasonal Sales Associates to thrive. With opportunities for professional development and a commitment to delivering outstanding customer experiences, joining our team means becoming part of a globally recognized brand that is dedicated to driving fashion forward for good.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Sales Associate, Tommy Hilfiger Oxford
✨Tip Number 1
Get to know the brand inside out! Dive into Tommy Hilfiger's history, values, and product lines. When you walk into that interview, you want to show that you're not just another candidate; you're a true brand ambassador who lives and breathes the Tommy lifestyle.
✨Tip Number 2
Practice your people skills! As a Seasonal Sales Associate, you'll be the first point of contact for customers. Role-play with friends or family to nail down how to handle queries and build rapport. The more comfortable you are, the better you'll connect with customers!
✨Tip Number 3
Show off your adaptability! Retail is all about change, so think of examples from your past where you've had to think on your feet. Whether it’s dealing with a tricky customer or adjusting to new stock, being able to demonstrate your flexibility will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. So, get your application in and let’s make some retail magic happen together!
We think you need these skills to ace Seasonal Sales Associate, Tommy Hilfiger Oxford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Tommy Hilfiger brand shine through. We want to see how you connect with our values and how you can bring that energy to our stores.
Tailor Your Experience:Make sure to highlight any previous retail or hospitality experience that showcases your customer service skills. We love seeing how you've made customers happy in the past, so share those stories!
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for individuals who are genuine and can connect with our customers. Let us know what makes you unique!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our team!
How to prepare for a job interview at PVH
✨Know the Brand Inside Out
Before your interview, dive deep into Tommy Hilfiger's history, values, and current campaigns. Understanding the brand's essence will help you connect with the interviewers and show that you're genuinely interested in being a part of their iconic story.
✨Showcase Your Customer Service Skills
As a Seasonal Sales Associate, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. This will demonstrate your ability to ensure high levels of customer satisfaction, which is crucial for the role.
✨Dress the Part
Since you'll be representing a fashion brand, make sure to dress in a way that reflects Tommy Hilfiger's style. Choose an outfit that showcases your understanding of the brand while also being comfortable and professional. First impressions matter!
✨Be Ready to Adapt
Retail is fast-paced and ever-changing. During the interview, be prepared to discuss how you've adapted to changes in previous roles. Highlight your flexibility and willingness to learn, as these traits are essential for thriving in a dynamic retail environment.