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- Tasks: Deliver exceptional customer service and represent the iconic TOMMY HILFIGER brand.
- Company: Join a globally recognised lifestyle brand with a vibrant spirit.
- Benefits: Gain retail experience, develop communication skills, and be part of a dynamic team.
- Other info: Embrace diversity and inclusion in a supportive workplace culture.
- Why this job: Be a brand ambassador and connect with consumers in a fast-paced environment.
- Qualifications: Previous experience in hospitality or retail and strong communication skills.
The predicted salary is between 10 - 12 £ per hour.
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury.
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution. The Sales Associate plays a key role in achieving these high standards.
Responsibilities include:
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in-depth product knowledge
- Building and maintaining professional relationships with our customers
- Outfit building for customers and making further product recommendations
- Assessing customers’ needs and providing assistance and information on product features
- Driving store KPIs and suggesting ways to improve
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
About YOU:
- You'll connect to consumers and have a previous track record within hospitality or retail
- You'll be an effective communicator with the ability to collaborate to win
- You'll inspire trust and recognize and celebrate the contributions and achievements of others
- You’ll adapt fast
- You’ll act with purpose, showing a clear presence on the shop floor
- You'll take ownership and make informed decisions to find in-store solutions
We are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
Summer Sales Associate, Tommy Hilfiger Liverpool Street in London employer: PVH
Contact Detail:
PVH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Summer Sales Associate, Tommy Hilfiger Liverpool Street in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Tommy Hilfiger's history, values, and latest collections. This will not only impress your interviewers but also help you connect with the brand's vibe.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to handle queries and provide excellent service. Role-playing with a friend can help you feel more confident when it comes to real-life situations.
✨Tip Number 3
Show your passion for fashion! When you’re in the interview, let your enthusiasm shine through. Talk about your favourite styles, how you keep up with trends, and why you love the Tommy Hilfiger brand specifically.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows you're keen and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Summer Sales Associate, Tommy Hilfiger Liverpool Street in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Tommy Hilfiger brand shine through. We want to see how much you love fashion and customer service, so don’t hold back on sharing your personal connection to the brand!
Tailor Your CV: Make sure your CV is tailored to the role of Summer Sales Associate. Highlight any previous experience in retail or hospitality, and showcase your ability to connect with customers. We’re looking for those who can adapt and thrive in a fast-paced environment!
Be Authentic: We value authenticity, so be yourself in your written application. Share your unique experiences and what makes you a great fit for our team. Remember, we want to know the real you and how you can contribute to our store’s vibe!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining the Tommy Hilfiger family. We can’t wait to hear from you!
How to prepare for a job interview at PVH
✨Know the Brand Inside Out
Before your interview, dive deep into Tommy Hilfiger's history, values, and current campaigns. Familiarise yourself with their iconic Americana style and how it resonates with consumers today. This knowledge will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
As a Sales Associate, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to resolve queries and create memorable shopping experiences, as this aligns perfectly with the role's responsibilities.
✨Demonstrate Adaptability
Retail is ever-evolving, so be ready to discuss how you've adapted to changes in previous roles. Share specific instances where you quickly adjusted to new processes or customer needs, showcasing your nimbleness and problem-solving skills.
✨Engage with Enthusiasm
During the interview, let your passion for fashion and the brand shine through. Be enthusiastic about the role and express your desire to contribute to the store's success. Remember, they’re looking for someone who embodies the brand’s spirit and can inspire trust among customers.