At a Glance
- Tasks: Engage customers with expert styling advice and maintain product knowledge.
- Company: Join the iconic Calvin Klein team on Regent Street.
- Benefits: Flexible part-time hours, employee discounts, and a vibrant work culture.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Be part of a luxury brand and make a real impact on customer experiences.
- Qualifications: Retail experience and a passion for fashion are essential.
The predicted salary is between 31500 - 38500 £ per year.
Be part of an iconic story.
At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers.
Join us and have a meaningful impact on the world – and – endless opportunities to design your future.
- Immerse yourself in Calvin Klein here! ( You Tube ,
- Instagram ,
- Tik Tok )
About THE ROLE
The Product Specialist is responsible for maintaining a deep understanding of assigned product category or division.
You will engage with customers by offering expert guidance and styling advice, ensuring they make informed decisions while upholding the luxury standards of the brand.
Your contributions will also include supporting your colleagues by training and upskilling the team to enhance both individual and store-wide sales performance.
Key Responsibilities
- 1. Product Expertise & Customer Experience
- Category
Expertise: Serve as the go-to expert for your assigned product category (e. g., suiting, denim, underwear), offering personalized and specialized styling advice to customers.
- Customer Engagement: Use your expertise to offer tailored shopping experiences, addressing individual customer needs and preferences.
- Styling Advice: Guide customers with product combinations and styling recommendations, ensuring they leave with complete outfits that align with their needs.
- Training Support: Assist in training new Sales Associates by sharing in-depth product knowledge, styling tips, and customer service techniques to ensure team-wide excellence.
- 2. Sales Performance & Product Knowledge
- Sales Achievement: Drive sales within your product category by meeting and exceeding individual and department sales targets.
- Product
Mastery: Develop and maintain an in-depth understanding of your product category (e. g., suiting, denim, underwear), including fabrics, fits, styles, and care instructions.
- Continuous
Learning: Take initiative to stay updated on new arrivals, online availability, trends, and industry developments to continuously improve both your own and the team's product knowledge.
- Sales
- Tools
Utilization: Leverage sales tools (e. g., S&A app, omni-channel services) to enhance customer service and optimize sales opportunities, ensuring a seamless customer experience.
- Awareness of best sellers and sharing that awareness with the team
- 3. Operational Excellence
- Inventory
Management: Assist with maintaining stock levels for your product category, ensuring that high-demand products are always available and accurately represented on the sales floor.
- Feedback on
- Stock
Management: Regularly provide feedback to management about stock availability, customer preferences, and product opportunities.
Suggest improvements to avoid stock risks or missed sales opportunities.
- Store Merchandising: Ensure your product category is always well-organized and visually appealing, maintaining the integrity of the brand’s luxury image.
- Stock Replenishment: Accurately manage stock replenishment to ensure product availability, size integrity, and visual appeal on the sales floor.
- 4. Teamwork & Collaboration
- Collaborative Spirit: Work closely with the sales team to ensure the store delivers an exceptional customer experience and achieves sales targets.
- Knowledge Sharing: Actively share your product expertise with team members, helping to elevate their skills and boost their confidence in selling your product category.
- Brand Ambassador: Lead by example in maintaining the brand's luxury image and service standards, demonstrating excellent customer service, professionalism, and teamwork.
- Leadership Qualities: Provide mentorship and guidance to junior associates, taking on a role in training and helping colleagues to achieve their full potential.
About YOU
- Proven experience in retail sales or a similar customer-facing role, preferably in a luxury environment.
- Deep knowledge and expertise in the assigned product category (e. g., suiting, denim, underwear).
- Exceptional customer service skills, with the ability to provide personalized styling advice and build strong customer relationships.
- Strong communication skills and the ability to share product knowledge with colleagues and customers effectively.
- Goal-oriented, with a proven track record of achieving and exceeding sales targets.
- Ability to work in a fast-paced, dynamic environment while maintaining the brand’s luxury standards.
- Prior experience with sales tools and inventory management systems is a plus.
About PVH
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector.
Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan.
That’s the Power of Us, that’s the Power of PVH+.
One of PVH’s greatest strengths is our people.
Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
Learn more about Inclusion & Diversity at PVH here
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law.
In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
Product Specialist (Part Time), Calvin Klein Regent Street in London employer: PVH
PVH in South Normanton is an excellent employer, offering a vibrant work culture where team members are valued as brand ambassadors. With competitive benefits and opportunities for personal and professional growth, employees can thrive in a dynamic environment that prioritises customer satisfaction and effective communication.
StudySmarter Expert Advice🤫
We think this is how you could land Product Specialist (Part Time), Calvin Klein Regent Street in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including PVH, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Product Specialist (Part Time), Calvin Klein Regent Street in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like PVH that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at PVH will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about PVH and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at PVH
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at PVH, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at PVH!
