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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join the iconic TOMMY HILFIGER brand, known for its classic American style.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Be part of a vibrant retail environment where your passion for fashion shines.
- Qualifications: Previous supervisory experience in retail and strong communication skills required.
- Other info: Embrace diversity and inclusivity in a supportive workplace culture.
The predicted salary is between 28800 - 43200 £ per year.
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Our locations are paramount, the first-class experience must be a given and our in-store standards should never be questionable.
The Supervisor plays a key role in achieving these standards, leading by example, embracing our entrepreneurial spirit and inspiring their teams through their passion and belief in our brands. Responsibilities include:
- Ensuring the efficient running of the shop floor to achieve the highest levels of customer service, sales and profit.
- Supporting the management team in managing all personnel, product & merchandising functions, business processes and results for the store.
- Participating in weekly management meetings and other staff meetings.
- Clearly communicating to staff all marketing and sales promotions.
- Driving shop floor sales and exceeding store targets through motivating the team to achieve these goals.
- Consistently fostering a positive store experience by treating all customers and colleagues in a fair and consistent manner.
- Supporting the team in delivering the business strategy and ensuring everyone has received consistent training on product knowledge and store maintenance.
- Achieving company standards/goals for personal sales results: sales v budgets, sales per hour and units per transaction.
- Performing manager-on-duty functions, managing store opening/closing functions and the sales floor.
- Focusing staff on the importance of quality relationships with internal & external customers.
- Ensuring staff accountability of building a repeat customer base by providing all customers with unparalleled spirited service.
- Ensuring "door to floor" best practices with visual merchandising directives for sales floor and back room are being executed.
- Working with the management team to build a talent pool for key positions, including possible successors.
Qualifications:
- Previous track record of supervisory or specialist roles within a premium or luxury brand.
- Previous people management experience with the ability to resolve conflict and unproductive disagreements.
- Effective communicator with the ability to build relationships with ease.
- Team player who recognises and celebrates the contributions and achievements of others.
- Confident in giving feedback that promotes positive behavioural change.
- Ability to quickly adapt and work with pace.
- Energetic and authentic showing a clear presence on the shop floor.
- Approaches all issues with a 'can do' approach and acts with initiative to find in-store solutions.
Full Time Supervisor, Tommy Hilfiger - Bridgend employer: PVH
Contact Detail:
PVH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Supervisor, Tommy Hilfiger - Bridgend
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Tommy Hilfiger's history, values, and latest collections. This will not only impress your interviewers but also show that you're genuinely passionate about the brand.
✨Tip Number 2
Practice your people skills! As a Supervisor, you'll need to lead and inspire your team. Think of examples from your past where you've successfully managed a team or resolved conflicts. Share these stories during your interview to showcase your leadership abilities.
✨Tip Number 3
Show off your sales savvy! Be ready to discuss how you've driven sales in previous roles. Bring specific numbers or achievements to the table, as this will demonstrate your ability to meet and exceed targets, which is key for this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. This small gesture can set you apart and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Full Time Supervisor, Tommy Hilfiger - Bridgend
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Tommy Hilfiger brand shine through. We want to see that you live and breathe our values and are excited about delivering exceptional customer service.
Tailor Your Experience: Make sure to highlight your previous supervisory or management experience in retail, especially within premium or luxury brands. We’re looking for specific examples of how you've led teams and achieved sales targets.
Be Authentic: We value authenticity, so be yourself in your application. Share your unique approach to building relationships with customers and colleagues, and how you celebrate team achievements.
Apply Through Our Website: Don’t forget to apply through our official website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Tommy Hilfiger.
How to prepare for a job interview at PVH
✨Know the Brand Inside Out
Before your interview, dive deep into Tommy Hilfiger's history, values, and current collections. Understanding the brand's essence will help you connect with the interviewers and demonstrate your passion for the role.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples of how you've motivated teams in the past, resolved conflicts, and driven sales. Highlighting these experiences will show that you're ready to inspire others.
✨Emphasise Customer Service Excellence
Tommy Hilfiger values exceptional customer service. Be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific stories that illustrate your commitment to creating a positive shopping experience.
✨Be Ready for Change
Retail is ever-evolving, so demonstrate your adaptability. Think of instances where you've successfully navigated change or implemented new processes. This will show that you can thrive in a dynamic environment.
