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- Tasks: Deliver exceptional customer service and represent the iconic Tommy Hilfiger brand.
- Company: Join a globally recognised lifestyle brand with a vibrant culture.
- Benefits: Competitive pay, inclusive environment, and opportunities for growth.
- Why this job: Be part of a dynamic team and connect with consumers in a stylish setting.
- Qualifications: Previous retail or hospitality experience and strong communication skills.
- Other info: Embrace a fast-paced environment with a focus on teamwork and creativity.
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury.
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable.
The Sales Associate plays a key role in achieving these high standards. Responsibilities include:
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in-depth product knowledge
- Building and maintaining professional relationships with our customers
- Outfit building for customers and making further product recommendations
- Assessing customers’ needs and providing assistance and information on product features
- Driving store KPIs and suggesting ways to improve
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
About YOU: You’re able to connect to consumers and have a previous track record within hospitality or retail. You’re an effective communicator who collaborates to win. You inspire trust and recognize and celebrate the contributions and achievements of others. You adapt fast. You act with purpose, showing a clear presence on the shop floor. You take ownership and make informed decisions to find in-store solutions.
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+. One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
Summer Sales Associate, Tommy Hilfiger Braintree in Essex employer: PVH
Contact Detail:
PVH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Summer Sales Associate, Tommy Hilfiger Braintree in Essex
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Tommy Hilfiger's history, values, and latest collections. This way, you can show off your passion for the brand and connect with the interviewers on a deeper level.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to resolve a customer query or recommend products. Role-playing these situations can help you feel more confident and prepared when it comes to showcasing your abilities.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process and what it's like to work at Tommy Hilfiger. Plus, it shows you're genuinely interested in being part of the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can tailor your application to highlight how you embody the values of Tommy Hilfiger, making you stand out as a candidate who truly fits the brand.
We think you need these skills to ace Summer Sales Associate, Tommy Hilfiger Braintree in Essex
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Tommy Hilfiger brand shine through. We want to see how much you love fashion and retail, so don’t hold back on sharing your personal connection to the brand!
Tailor Your CV: Make sure your CV is tailored to the role of Summer Sales Associate. Highlight any previous experience in retail or hospitality, and focus on skills that align with our values, like customer service and teamwork. We want to see how you can contribute to our store's success!
Be Authentic: We appreciate authenticity! When writing your cover letter, be yourself and share your unique story. Let us know what makes you a great fit for our team and how you embody the spirit of Americana that Tommy Hilfiger represents.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our iconic team!
How to prepare for a job interview at PVH
✨Know the Brand Inside Out
Before your interview, dive deep into the Tommy Hilfiger brand. Understand its history, values, and current campaigns. Being able to discuss how the brand connects with culture and its approach to fashion will show your genuine interest and help you stand out.
✨Showcase Your Customer Service Skills
As a Summer Sales Associate, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlighting your ability to connect with consumers and resolve queries will demonstrate that you’re the right fit for the role.
✨Dress the Part
Since you’re applying for a position in retail, make sure to dress in a way that reflects the Tommy Hilfiger style. This not only shows that you understand the brand's aesthetic but also gives you a chance to showcase your personal style while aligning with the company's image.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Think about how you can contribute to driving these metrics in-store. Being prepared to discuss ways to improve sales or enhance customer satisfaction will show that you’re proactive and results-driven.
