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- Tasks: Deliver exceptional customer service and represent the iconic TOMMY HILFIGER brand.
- Company: Join a globally recognised lifestyle brand with a vibrant spirit.
- Benefits: Flexible hours, employee discounts, and a fun work environment.
- Other info: Inclusive workplace culture with opportunities for growth and development.
- Why this job: Be part of a dynamic team and connect with fashion-forward consumers.
- Qualifications: Previous retail or hospitality experience and strong communication skills.
The predicted salary is between 10 - 12 £ per hour.
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury.
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution. The Sales Associate plays a key role in achieving these high standards.
Responsibilities include:
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in-depth product knowledge
- Building and maintaining professional relationships with our customers
- Outfit building for customers and making further product recommendations
- Assessing customers’ needs and providing assistance and information on product features
- Driving store KPIs and suggesting ways to improve
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
About YOU:
- You'll connect to consumers and have a previous track record within hospitality or retail
- You'll be an effective communicator with the ability to collaborate to win
- You'll inspire trust and recognize and celebrate the contributions and achievements of others
- You’ll adapt fast
- You’ll act with purpose, showing a clear presence on the shop floor
- You'll take ownership and make informed decisions to find in-store solutions
We are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
Seasonal Sales Associate, Tommy Hilfiger Edinburgh employer: PVH
Contact Detail:
PVH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Associate, Tommy Hilfiger Edinburgh
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Tommy Hilfiger's history, values, and latest collections. This will not only impress your interviewers but also help you connect with the brand's spirit.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to handle queries and provide excellent service. Role-playing with a friend can help you feel more confident when it comes to real-life situations.
✨Tip Number 3
Show your passion for fashion! Bring along examples of how you've engaged with fashion in your life, whether through personal style or previous retail experiences. This will demonstrate your enthusiasm and fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to be part of the iconic Tommy Hilfiger story.
We think you need these skills to ace Seasonal Sales Associate, Tommy Hilfiger Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Tommy Hilfiger brand shine through. We want to see how you connect with our values and how you can bring that energy to the store.
Tailor Your Experience: Make sure to highlight any previous retail or hospitality experience that showcases your customer service skills. We love seeing how you've made customers happy in the past!
Be Authentic: Don’t be afraid to show your personality! We’re looking for individuals who can genuinely connect with our customers, so let your unique voice come through in your application.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with the Tommy Hilfiger team!
How to prepare for a job interview at PVH
✨Know the Brand Inside Out
Before your interview, dive deep into Tommy Hilfiger's history, values, and current campaigns. Familiarise yourself with their iconic styles and how they connect with consumers. This knowledge will help you demonstrate your passion for the brand and show that you're not just another candidate.
✨Showcase Your Customer Service Skills
As a Seasonal Sales Associate, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your ability to resolve queries and create memorable shopping experiences, as this aligns perfectly with what the company values.
✨Dress the Part
Since you'll be representing a fashion brand, make sure your outfit reflects the Tommy Hilfiger style. Choose something smart-casual that showcases your understanding of the brand's aesthetic. This not only shows your commitment but also gives you a chance to express your personal style.
✨Be Ready to Adapt
Retail is fast-paced and ever-changing, so be prepared to discuss how you've adapted to change in previous roles. Share specific examples of how you've handled unexpected situations or shifts in customer needs. This will demonstrate your flexibility and readiness to thrive in a dynamic environment.