At a Glance
- Tasks: Deliver exceptional customer service and represent the iconic TOMMY HILFIGER brand.
- Company: Join a globally recognised lifestyle brand with a vibrant spirit.
- Benefits: Flexible hours, employee discounts, and a fun work environment.
- Other info: Inclusive workplace culture with opportunities for growth and development.
- Why this job: Be part of a dynamic team and connect with fashion-forward consumers.
- Qualifications: Previous retail or hospitality experience and strong communication skills.
The predicted salary is between 11 - 12 £ per hour.
Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury.
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be nimble and adapt to change and evolution. The Sales Associate plays a key role in achieving these high standards.
Responsibilities include:
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in-depth product knowledge
- Building and maintaining professional relationships with our customers
- Outfit building for customers and making further product recommendations
- Assessing customers’ needs and providing assistance and information on product features
- Driving store KPIs and suggesting ways to improve
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
About YOU:
- You'll connect to consumers and have a previous track record within hospitality or retail
- You'll be an effective communicator with the ability to collaborate to win
- You'll inspire trust and recognize and celebrate the contributions and achievements of others
- You’ll adapt fast
- You’ll act with purpose, showing a clear presence on the shop floor
- You'll take ownership and make informed decisions to find in-store solutions
We are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
Seasonal Sales Associate, Tommy Hilfiger Battersea employer: PVH
Contact Detail:
PVH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Associate, Tommy Hilfiger Battersea
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Tommy Hilfiger's history, values, and latest collections. This will not only impress your interviewers but also help you connect with the brand's spirit.
✨Tip Number 2
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. We want to see that you can deliver the first-class experience Tommy Hilfiger is known for.
✨Tip Number 3
Be ready to demonstrate your adaptability. Retail is fast-paced, and we need team members who can think on their feet. Share stories about how you've successfully navigated change or tackled unexpected challenges in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Tommy Hilfiger family. Let’s make it happen!
We think you need these skills to ace Seasonal Sales Associate, Tommy Hilfiger Battersea
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Tommy Hilfiger brand shine through. We want to see how you connect with our values and how you can contribute to our iconic story.
Tailor Your Experience: Make sure to highlight any previous retail or hospitality experience that aligns with the role. We love seeing how your background can help us deliver exceptional customer service and maintain high standards in-store.
Be Authentic: Don’t be afraid to show your personality! We’re looking for individuals who can inspire trust and build relationships with customers. Let us know what makes you unique and how you can bring that to our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to joining our team!
How to prepare for a job interview at PVH
✨Know the Brand Inside Out
Before your interview, dive deep into Tommy Hilfiger's history, values, and current campaigns. Familiarise yourself with their iconic Americana style and how it resonates with consumers today. This knowledge will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
As a Seasonal Sales Associate, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight your ability to resolve queries and create memorable shopping experiences.
✨Demonstrate Adaptability
Retail is ever-changing, so be ready to discuss how you've adapted to new situations in previous roles. Share specific instances where you successfully navigated challenges or changes, showing that you can thrive in a dynamic environment.
✨Dress the Part
Since you're applying to a fashion-forward brand, make sure your outfit reflects the Tommy Hilfiger aesthetic. Choose a smart-casual look that showcases your understanding of style while remaining professional. This will demonstrate your commitment to the brand's image.