IS Degree Apprentice in Telford

Information Systems Degree Apprentice
Based at our Head Office in Telford
Salary: £26,227.50 per annum

Launch your career in IT with Lyreco

Are you passionate about technology, problem solving and cybersecurity?

Looking for an opportunity to earn while you learn?

At Lyreco, we're looking for an enthusiastic IS Graduate Apprentice to join our Information Services team. This is a fantastic opportunity to gain hands‑on experience supporting a large UK business while studying towards a degree with Staffordshire University.

What you’ll be doing as an Information Services Apprentice:

• Providing first‑line IT support to colleagues across the business, both remotely and in person.
• Troubleshooting hardware, software and user issues.
• Supporting information security and ISO27001 compliance.
• Helping to deliver IT security awareness and training across the business.
• Maintaining IT hardware and software asset records.
• Supporting continuous improvement projects within the Information Services team.
• Building relationships with colleagues across the UK and Lyreco Group.
• Delivering excellent customer service to users of all technical abilities.

What we’re looking for in a Information Services Apprentice:

• Passionate about technology and eager to learn.
• A confident communicator with excellent customer service skills.
• A logical problem solver who enjoys finding solutions.
• Organised, proactive and able to prioritise tasks.
• Interested in information security and technology.
• A strong team player who lives our values of Agility, Respect, Passion and Excellence.

Entry Requirements

• GCSE Maths and English at Grade 4/C (or equivalent), or be able to demonstrate Level 2 ability through an assessment.
• A Level 3 qualification worth 112 UCAS points (or equivalent), or relevant work experience that meets the university entry requirements.
• Eligibility to enrol on the Staffordshire University Degree Apprenticeship programme.

As a diverse and forward‑thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes our staff, customers, suppliers and our local community. We’re committed to the wellbeing of all our staff and to the sustainability of our environment. Lyreco prides itself on being an inclusive employer. We value and celebrate equality in opportunities, and we welcome applications from people who reflect the diversity of our communities.

If you’re ready to take your first step into the world of Information Services and Cyber Security, we’d love to hear from you.