At a Glance
- Tasks: Provide exceptional customer service and support shop operations in a vibrant new supermarket.
- Company: Join the largest employee-owned business in the UK, known for quality and service.
- Benefits: Competitive pay, night premium, flexible hours, and a supportive team environment.
- Other info: Exciting career growth opportunities in a dynamic and inclusive workplace.
- Why this job: Be part of a brand new store opening and make a real impact in your community.
- Qualifications: Strong communication skills and a passion for food; customer service experience is a plus.
The predicted salary is between 14 - 15 £ per hour.
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!
Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Join the Team at Waitrose Cricklewood! We are thrilled to announce that a brand new Waitrose shop is arriving in Cricklewood on 22nd October 2026, and we're looking for dedicated food loving Partners to help us build this shop from the ground up.
As a vital member of our founding team, you'll work side-by-side with your colleagues to champion the quality, integrity, and unique shopping experience our customers love. If you have a passion for working together and want to be part of a new opening, we'd love for you to join us in making our newest branch a local favourite.
We have a variety of Full and Part time length contracts ranging between 8 - 37.5 hours per week available on both Temporary and Permanent basis. The start date for this role to commence 4 week training period will be 21st September.
Key Responsibilities
- Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
- Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
- Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
- Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
- Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you'll need
- Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
- Experience of working in a customer facing role is welcomed.
- Up to date knowledge and strong interest in food and drink trends.
- Flexible approach to ensure the support of the whole branch.
Closing Date: July 30, 2026
Pay: £14.55 (£14.80 After 90 days)
Contract Type: Permanent
Hours of Work: Varied hours of Full and Part time work across seven days to include early starts, late finishes, evenings and weekends between the hours of 05:00 - 23:45
Job Level: Partnership Level 10
Where You'll Be Working: Cricklewood (Waitrose & Partners), Cricklewood Broadway, London, NW2 3DU
ABOUT THE PARTNERSHIP
We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.
We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
Supermarket Assistant employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
