At a Glance
- Tasks: Supervise front of house operations and deliver excellent customer service.
- Company: Join HCL, a leading catering service provider with a focus on quality.
- Benefits: Competitive pay, career development, uniform provided, and exclusive discounts.
- Other info: No late nights, flexible shifts, and a supportive work environment.
- Why this job: Lead a dynamic team and make a difference in hospitality every day.
- Qualifications: Previous supervisory experience and strong customer service skills required.
The predicted salary is between 13.22 - 13.22 £ per hour.
Overview
Front of House Supervisor (6-Month Fixed-Term Contract) | Location: Farnham House, Stevenage
At HCL, safeguarding is our number one priority. The safety and wellbeing of children, young people, and vulnerable individuals is at the heart of everything we do.
About
Us: HCL serves over 16 million meals each year, delivering high-quality catering services across schools and commercial settings.
We are looking for an experienced and customer-focused Front of House Supervisor to join our team at Farnham House, Stevenage.
Responsibilities
- Oversee the day-to-day front of house operation across breakfast and lunch services.
- Supervise, support, and motivate front of house team members.
- Deliver excellent customer service and maintain high presentation standards.
- Manage till operations and cash handling procedures.
- Take responsibility for stock ordering, monitoring, and monthly stock counts.
- Operate and oversee the coffee bar, including Barista duties.
- Replenish retail displays, vending machines, and refrigerators.
- Ensure food safety, health and safety, and compliance standards are maintained.
- Complete daily paperwork, due diligence records, and operational checks.
- Support the Chef Manager in achieving operational and financial targets.
About You
- Previous supervisory experience within hospitality, catering, retail, or food service.
- Strong customer service and communication skills.
- Experience with stock control and cash handling.
- Organised, reliable, and able to work in a fast-paced environment.
- Barista experience desirable but not essential.
- Salary & Hours
- £13.22 per hour (£27,573 per annum) • 40 hours per week
No late nights.
5 days out of 7 rota, including weekends and bank holidays as required.
Typical shifts: 07:00 - 15:30 and 09:00 - 17:30
30-minute break per shift.
Benefits
- Uniform provided
- Enhanced DBS paid for by HCL
- Career development opportunities
- Refer a Friend scheme – earn up to £500 (T&Cs apply)
- Exclusive Vivup discounts
- Employee Assistance Programme (EAP)
- Financial wellbeing support through Stream
If you're passionate about hospitality and leading a team, we would love to hear from you.
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Hospitality Supervisor Farnham House in Stevenage employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
