At a Glance
- Tasks: Deliver quality Waitrose products and support the shop team with daily tasks.
- Company: Join the largest employee-owned business in the UK, known for its great service.
- Benefits: Earn £14.31 per hour with flexible working options and a supportive environment.
- Other info: Enjoy a dynamic role with opportunities for personal growth and development.
- Why this job: Make a difference by delivering excellent customer service and building rapport.
- Qualifications: Must be 18+, hold a valid driving licence, and have strong customer service skills.
The predicted salary is between 14.31 - 14.31 £ per hour.
Overview
As one of our Customer Delivery Drivers, you’ll bring Waitrose quality produce and Partner-led service directly to customers’ doors.
You’ll support the shop team with daily tasks such as stock replenishment and housekeeping, contributing to the efficient and friendly running of the shop.
Note: due to the nature of the role, you need to be 18 years or older to work in this role.
Key Responsibilities
- Check your delivery routes for the day.
- Load and prepare your van for deliveries, ensuring all orders are together and can be delivered efficiently to customers.
- Complete vehicle safety checks, maintain road compliance, and follow health and safety requirements.
- Represent the Waitrose brand on the road with excellent customer service as a priority.
- Assist customers with their shopping and build rapport based on trust and service.
- Support the wider shop team with general shopkeeping tasks when required.
Essential skills and experience
- Full valid B-category UK manual driving licence with no more than 6 points.
- Strong customer service skills.
- Good time management.
- Ability to cope with the physical requirements of the role (lifting crates, moving cages).
- Ability to work independently, self-motivated and adaptable.
- IT literate.
Desirable skills and experience
- Previous driving experience and knowledge of chilled vehicles would be welcome.
- Pay, hours and contract
Hours of Work: 12 hours of part-time work across seven days, including early starts, late finishes, evenings and weekends, between 06:00-15:00 or 13:00-22:00.
Location
Southampton (Waitrose & Partners), 121 - 131 Portswood Road, Southampton, Hampshire, SO17 2FX.
About the Partnership
We’re the largest employee-owned business in the UK and home of our brands John Lewis and Waitrose.
Partners own the business and work together to deliver great service, while embracing diversity and creating an environment where everyone can thrive.
Important notes
Some roles may be subject to pre-employment vetting, including DBS checks.
If required, you’ll be informed during recruitment.
DBS checks will be carried out by a third-party body and in some roles financial probity checks may be required.
Vacancies can close early if there are many applicants.
We support flexible working where possible; discuss this with the hiring manager during your interview.
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Customer Delivery Driver, Supermarket Assistant in Southampton employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Southampton
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like PVH (Tommy Hilfiger/Calvin Klein) and show off your personality in person.
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Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at PVH (Tommy Hilfiger/Calvin Klein) and let us see your personality shine through!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Southampton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and PVH (Tommy Hilfiger/Calvin Klein).
Get Familiar with Our Brand:Before applying, take some time to learn about PVH (Tommy Hilfiger/Calvin Klein) and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress PVH (Tommy Hilfiger/Calvin Klein).
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which PVH (Tommy Hilfiger/Calvin Klein) will surely appreciate.
