At a Glance
- Tasks: Lead a dynamic café team and deliver exceptional customer experiences.
- Company: Join Sainsbury's Taste Café, a vibrant and inclusive workplace.
- Benefits: Earn £13.25 per hour with opportunities for growth and development.
- Other info: Embrace a culture that values diversity and empowers your career journey.
- Why this job: Be part of a passionate team creating great-tasting food and memorable moments.
- Qualifications: Previous supervisory experience in hospitality or retail is essential.
The predicted salary is between 13.25 - 13.25 £ per hour.
- Sainsbury's Taste Café
- Café Supervisor – Southampton
- Pay Rate: £13.25 per hour
- Profile
Experienced and customer‑focused hospitality professional with a passion for leading teams and delivering outstanding café experiences.
Committed to maintaining exceptional standards of customer service, food quality, and operational excellence while supporting the day‑to‑day running of the café.
Confident supervising teams, resolving customer queries, ensuring compliance with food safety and health & safety standards, and driving a positive, high‑performing culture.
Capable of taking responsibility for managing the café in the absence of the Unit Manager, ensuring smooth operations, maintaining brand standards, and supporting commercial performance.
- Key Skills
- Excellent customer service
- Team leadership and supervision
- Strong communication skills
- Barista and coffee preparation
- Food preparation and presentation
- Food safety and allergen awareness
- Cash handling and stock control
- Organisation and planning
- Health and safety compliance
- Problem solving and decision making
- Coaching and developing team members
- Commercial awareness
- Positive, flexible, and reliable approach
Key Responsibilities
- Deliver exceptional customer service and create a welcoming café environment.
- Supervise and support the café team throughout daily operations.
- Lead shifts and take responsibility for the café in the absence of the Unit Manager.
- Prepare and serve high‑quality food and beverages, including coffee.
- Ensure café standards, food safety, hygiene, and brand requirements are consistently maintained.
- Support the induction, training, and development of new team members.
- Handle customer feedback and complaints professionally and efficiently.
- Complete opening and closing procedures in line with company standards.
- Support stock control, food waste management, cash handling, and café administration.
- Help deliver café sales targets while maintaining excellent operational standards.
- Promote a safe working environment and ensure compliance with all health and safety procedures.
- Communicate effectively with the Unit Manager and wider team to support operational performance.
- Personal Qualities
- Passionate about customer satisfaction
- Confident leader and role model
- Reliable and committed
- Friendly and approachable
- Organised and proactive
- Flexible and adaptable
- Uses initiative
- Calm under pressure
- Honest and trustworthy
- Team‑focused
- Achievement orientated
Our ideal Café Supervisor will
- Be passionate about great‑tasting food and delivering exceptional customer service
- Have previous supervisory experience within a café, hospitality, catering, or retail environment
- Have a minimum of two years’ experience in a customer‑facing catering or hospitality role
- Have experience leading and motivating teams in a fast‑paced environment
- Demonstrate excellent communication, organisation, and leadership skills
- Be confident making decisions and taking ownership when managing shifts
- Have a strong understanding of food hygiene, health & safety, and operational standards (a Basic Food Hygiene Certificate is advantageous)
- Thrive under pressure while maintaining high standards and attention to detail
- Be ambitious, proactive, and committed to developing both themselves and their team
- Bring a positive, flexible, and reliable approach to every shift
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.
We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
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Catering Supervisor in Southampton employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Catering Supervisor in Southampton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like PVH (Tommy Hilfiger/Calvin Klein). It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to PVH (Tommy Hilfiger/Calvin Klein)
Don't be shy about reaching out to PVH (Tommy Hilfiger/Calvin Klein) directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering Supervisor in Southampton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about PVH (Tommy Hilfiger/Calvin Klein) and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
