At a Glance
- Tasks: Lead a passionate team to manage a vibrant retail store and drive fundraising efforts.
- Company: Join Cancer Research UK, making a difference in the community through pre-loved items.
- Benefits: Enjoy a generous benefits package, flexible leave, and discounts on travel and gym memberships.
- Other info: Dynamic role with opportunities for personal and career development.
- Why this job: Be a key player in inspiring others while supporting a vital cause.
- Qualifications: Experience in team management and a flair for customer service is essential.
The predicted salary is between 26789 - 31385 £ per year.
Endless pre-loved items. A crucial source of fundraising. A store that runs your way.
Retail store manager – Shop Manager (internal title).
Full time, 37.5 hours per week.
Reports to: Area manager.
Department: Trading.
Fixed‑term contract ending 1st February 2027.
Responsibilities
- Guiding, inspiring and engaging a team of paid staff and volunteers, including recruitment, retention and development.
- Taking ownership and responsibility for commercial running of the store – display, merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Maximising profit through effective cost control and sales.
- Creating relationships with the local community and Cancer Research UK colleagues.
- Organising and running creative fundraising events to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
Qualifications & Experience
- Experience of managing and inspiring a diverse team.
- Comfort working within targets and motivating others to achieve those targets.
- Ability to multi‑task in a lively environment.
- Working knowledge of excellent customer service.
- Commercial awareness.
- Knowledge of high street fashion retail.
- Adaptability in changing situations, including effective independent work.
- Awareness of price, value and worth of items.
- Ideally experience of retail management.
Benefits
- Generous benefits package including a substantial retirement plan, flexible leave allowance, discounts on travel, technology, gym membership and more.
- Career and personal development opportunities.
- Supportive tools, policies and processes enabling effective performance.
Applicants must be eligible to work in the UK. Cancer Research UK offers no visa sponsorship.
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Shop Manager (Port Talbot) employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager (Port Talbot)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like PVH (Tommy Hilfiger/Calvin Klein), so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like PVH (Tommy Hilfiger/Calvin Klein)!
We think you need these skills to ace Shop Manager (Port Talbot)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at PVH (Tommy Hilfiger/Calvin Klein), customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at PVH (Tommy Hilfiger/Calvin Klein) and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show PVH (Tommy Hilfiger/Calvin Klein) that you’re ready to jump in and contribute right away!
How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
