At a Glance
- Tasks: Lead service operations, ensuring quality and effective workload management.
- Company: Established financial institution with over 175 years of innovation.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Join a dynamic team focused on delivering exceptional customer outcomes.
- Why this job: Make a real impact in a role that shapes customer confidence and service excellence.
- Qualifications: Experience in service management and strong analytical skills.
The predicted salary is between 60000 - 80000 £ per year.
Our purpose is to give everyone real confidence to put their money to work.
With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long‑term investment and savings solutions.
This role leads the Service allocate workload and ensure coverage/resilience Set standards for MI review, challenge quality, and escalation practices Coordinate deep dives and thematic reviews across service and outcomes Governance, MI
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
