At a Glance
- Tasks: Redesign and automate business processes using data analysis and process mining techniques.
- Company: Join M&G plc, a leader in savings and investments with over 175 years of innovation.
- Benefits: Flexible working arrangements, competitive salary, and opportunities for professional growth.
- Other info: Dynamic hybrid role with excellent career development opportunities.
- Why this job: Make a real impact by improving customer experience and streamlining operations.
- Qualifications: Expertise in process mapping, data analysis, and proven track record in process automation.
The predicted salary is between 55000 - 65000 £ per year.
Our purpose is to give everyone real confidence to put their money to work.
With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long‑term investment and savings solutions.
Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.
The Role M&G Life covers over 5 million customers with more than £300bn invested across all of its products and wrappers, and has an ambitious growth plan for 2025 and beyond.
M&G Life operations work with a number of partners including Equiniti, Diligenta, Waystone, Paragon, Willis Towers Watson, as well as M&G Global Services supporting our in‑house operation.
M&G Life is making material investments in its digital and data capabilities, to improve customer experience, streamline processes, improve controls and embed data in the way we operate.
We are ramping up a number of M&G Life programmes to drive material improvements in complex processes operating across the Life Insurance business, including distribution, operations and Finance, through reengineering and automating processes and better access to data.
You will be the bridge between what the business needs and what technology delivers.
This is a hybrid role - part business analyst, part data specialist - where you will need to roll up your sleeves and analyse source systems directly, not just document what stakeholders tell you.
You will translate complex data requirements into actionable specifications, challenge requirements that are unfeasible or technically costly, and ensure data definitions align consistently across business groups.
This role is about building permanent, in‑house expertise and capabilities.
Key Responsibilities for this Role
- Work with the business to understand existing business processes and to identify opportunities to simplify and re‑design business processes and controls (including automation/AI)
- Use data analysis and process mining techniques to baseline performance, identify bottlenecks and quantify improvement opportunities.
- Work with Technology teams to determine the most appropriate technology solution to support the redesigned/automated business processes, challenge the Technology teams where appropriate
- Document the redesigned business processes using tools such as Microsoft Visio, including documenting the standard, exception and failure scenarios, assessing upstream and downstream business flows, dependencies and interdependencies
- Redesign and document business validations and automated checks and controls ensuring that controls are drafted in line with good practice
- Define, track and report process improvement benefits including efficiency gains, cost reduction and customer outcomes
- Work with business stakeholders within the Life business to elicit, identify and document and translate business requirements into functional and non‑functional requirements, ensuring definitions align across business groups
- Elicit, document and translate business needs into specifications technology teams can build against, with full traceability
- Interrogate and sense‑check business requirements, challenging and providing options to the business when requirements are unfeasible or technically costly
- Interface closely with data analyst teams to ensure requirements are accurately reflected and considered in Business processes
- Key Knowledge, Skills & Experience
- Expert in process mapping and process mining, KPI baselining and value tracking.
- Proven track record of redesigning and automating business processes and controls.
- Proven expertise combining business process analysis, business analysis with hands‑on data skills - you can understand business processes systems.
- Experience with data architecture principles, ETL processes, and data pipeline concepts.
- Track record translatin
- #J-18808-Ljbffr
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Process Reengineering Analyst - M&G plc.
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like PVH (Tommy Hilfiger/Calvin Klein). Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior Process Reengineering Analyst - M&G plc.
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to PVH (Tommy Hilfiger/Calvin Klein).
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on PVH (Tommy Hilfiger/Calvin Klein)'s website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with PVH (Tommy Hilfiger/Calvin Klein).
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at PVH (Tommy Hilfiger/Calvin Klein) will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former PVH (Tommy Hilfiger/Calvin Klein) employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
