At a Glance
- Tasks: Deliver exceptional customer service and create memorable shopping experiences at Harrods Gatwick.
- Company: Join the iconic Harrods team in a vibrant airport setting.
- Benefits: Friendly work environment, career growth opportunities, and a chance to work with luxury brands.
- Other info: Diverse and inclusive workplace that values individual strengths.
- Why this job: Be part of a world-renowned brand and make every customer's visit unforgettable.
- Qualifications: Retail experience, passion for luxury, and strong teamwork skills required.
The predicted salary is between 22000 - 26000 £ per year.
Overview
Harrods at Gatwick Airport incorporates all the glamour and luxury of our Knightsbridge store with the energy and excitement of the terminal.
As a Sales Associate you will add memorable moments of delight to customers as they peruse our Harrods store at Gatwick.
You will bring your retail experience to our airport location to create an unforgettable experience for visitors from around the world.
Responsibilities
- Provide world-class customer service and demonstrate comprehensive knowledge of all products within the department.
- Increase sales by selecting products to meet customer requirements.
- Understand and properly execute all systems and POS procedures to ensure prompt and efficient sales transactions.
- Ensure full compliance with store procedures and policies.
Requirements / Qualifications
- Previous experience in retail.
- A genuine interest and passion for Harrods.
- Self-motivated to learn and develop product and industry knowledge.
- Ability to think creatively to surprise and delight customers with exceptional service and interpersonal skills.
- Strong ability to work within a team.
- Excellent organisational skills to keep the shop floor running smoothly.
- Ability to work morning and evening shifts, as well as weekends.
- Additional Requirements
- References for the last five years are required and a Criminal Record Check is needed to obtain an airside pass.
- Airside pass applications are currently taking approximately 5 months from the point of application; further details will be provided at interview stage.
About Us
Harrods is one of the world\'s leading luxury department stores and we are becoming a destination for top designers and sought-after brands from around the globe.
Our mission is to make visiting our iconic Knightsbridge store one of the world\'s most inspiring shopping experiences.
Our Promise to You
We offer a friendly environment to inspire your best work, with opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
We value growth and individual strengths.
If you can demonstrate the majority of the listed skills and experience, we encourage you to apply.
We celebrate diversity and welcome applicants from all backgrounds, tastes, and experiences.
For more about life at Harrods, search #Together Harrods on Linked In or follow us on Instagram @togetherharrods.
- Time Type: Permanent
- Department: Gatwick (Michelle Parish)
- #J-18808-Ljbffr
Sales Associate - Gatwick Airport employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate - Gatwick Airport
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like PVH (Tommy Hilfiger/Calvin Klein), so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like PVH (Tommy Hilfiger/Calvin Klein)!
We think you need these skills to ace Sales Associate - Gatwick Airport
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at PVH (Tommy Hilfiger/Calvin Klein), customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at PVH (Tommy Hilfiger/Calvin Klein) and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show PVH (Tommy Hilfiger/Calvin Klein) that you’re ready to jump in and contribute right away!
How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
