Hosted Buyer Account Manager in Richmond

About our Team

RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.

About the Role

As a Buyer Account Manager, you will play a key role in developing and delivering recruitment strategies that connect qualified buyers with world‑class events. Working collaboratively across teams, you will use relationship‑building, data analysis, and business development techniques to grow and engage buyer communities while ensuring an exceptional customer experience throughout the event lifecycle.

Responsibilities

• Develop and deliver detailed research and recruitment plans aligned to Buyer Programme recruitment strategies
• Build and maintain strong relationships with buyers, event professionals, and industry partners through telephone, email, meetings, and events
• Develop and implement comprehensive Buyer Strategy plans in collaboration with internal teams
• Identify and establish key industry partnerships to support buyer recruitment and programme growth
• Support Marketing, Project Delivery, and Content teams to deliver seamless client programmes
• Manage administrative and event‑related activities including reimbursements, reporting, recruitment trackers, registrations, and system testing
• Maintain accurate buyer databases and recruitment records using EventsAir and other systems
• Produce weekly, monthly, and ad hoc management reports while using data‑driven approaches to identify, recruit, and qualify buyers

Requirements

• Outstanding commercial awareness, confidence, drive, and initiative
• Strong analytical, problem‑solving, and decision‑making skills
• Excellent negotiating, interpersonal, and communication skills
• Strong client and stakeholder management capabilities with a customer‑oriented approach
• Experience achieving metrics, targets, and delivering results
• Proactive approach to sourcing prospects and registrations
• Excellent database, IT, Excel, Smartsheet, and data analysis skills
• Knowledge and understanding of the Luxury Travel and Meetings, Events and Incentive Industry is beneficial

Work in a Way That Works for You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long‑term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data‑driven insights and digital solutions. RX is part of RELX, a global provider of information‑based analytics and decision tools for professional and business customers.

We know your well‑being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.