Retail Sales Advisor - Birmingham Bullring Shop

Retail Sales Advisor - Birmingham Bullring Shop

Full-Time 28177 - 28177 £ / year (est.) No working from home possible
PVH (Tommy Hilfiger/Calvin Klein)

At a Glance

  • Tasks: Engage customers with your personality and expert advice in a vibrant retail environment.
  • Company: Join Sky, a leading media and entertainment brand known for its inclusive culture.
  • Benefits: Enjoy a competitive salary, commission, Sky TV perks, and great healthcare options.
  • Other info: Dynamic team environment with opportunities for personal growth and development.
  • Why this job: Make meaningful connections while showcasing exciting products and services.
  • Qualifications: A people person with a passion for entertainment and sales success.

The predicted salary is between 28177 - 28177 £ per year.

Where your personality takes centre stage and every conversation becomes an opportunity. At Sky Retail, our stores put you right at the heart of the experience. Just you, your energy and the power to connect people with the products, entertainment and services they love through great conversations, expert advice and hands‑on support. If you thrive in a fast‑paced environment and love the buzz of sales, this is your moment.

Salary: £28,177 basic salary, with a competitive commission scheme - earn on every product that activates.

Retail store: Birmingham Bullring

Hours: 40 hours per week (working 5 days out of 7, including weekends and varied daily hours). We're always there for our customers, if the shopping centre is open, so are we.

Benefits: Enjoy Sky TV on us and exclusive discounts across Sky products, along with a secure pension plan, excellent healthcare option, and access to a wide range of savings from everyday retailers - plus much more.

What you’ll do:

  • Connect, engage and inspire customers through confident, natural conversations in store.
  • Create standout moments by bringing Sky’s worldclass products to life with demos that wow.
  • Identify customer needs by asking the right questions and matching them with the perfect Sky package.
  • Deliver a brilliant instore experience where every customer feels welcomed, understood and excited.
  • Build a positive, inclusive team environment where everyone supports each other to hit targets and celebrate wins.

What you’ll bring:

  • A natural people person who thrives on face-to-face interaction, bringing confidence, warmth and genuine enthusiasm.
  • Goal focused with a passion for success; you thrive when you are hitting targets and celebrating progress.
  • Great at listening; you understand needs quickly and position the perfect Sky package.
  • Curiosity and passion for entertainment including TV, movies, sport and the latest tech. You stay up to date with what’s happening at Sky and bring our products to life through fun and engaging conversations.
  • A proactive self-driven mindset: you bring ideas, energy and enthusiasm every day.

Inclusion: Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky.

We’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait? Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join us and enjoy plenty of on-the-job training and the support you need to get off to the best start at Sky.

To find out more about working with us, search #LifeAtSky on social media.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Retail Sales Advisor - Birmingham Bullring Shop employer: PVH (Tommy Hilfiger/Calvin Klein)

Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.

PVH (Tommy Hilfiger/Calvin Klein)

Contact Details:

PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Retail Sales Advisor - Birmingham Bullring Shop

Get Your Retail Game On

Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!

Join Retail Networks and Forums

Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like PVH (Tommy Hilfiger/Calvin Klein), so don’t miss out on building those relationships!

Be Ready for Busy Season Opportunities

Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.

Show Off Your Customer Service Skills

Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like PVH (Tommy Hilfiger/Calvin Klein)!

We think you need these skills to ace Retail Sales Advisor - Birmingham Bullring Shop

Communication Skills
Adaptability
Problem-Solving Skills
Attention to Detail
Relationship Building
Time Management
Flexibility

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.

Tailor Your CV for Retail:When applying for a full-time role like this one at PVH (Tommy Hilfiger/Calvin Klein), customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.

Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at PVH (Tommy Hilfiger/Calvin Klein) and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!

Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show PVH (Tommy Hilfiger/Calvin Klein) that you’re ready to jump in and contribute right away!

How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)

Show Off Your Customer Service Skills

Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!

Familiarity with Point of Sale Systems

Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!

Understand Product Knowledge

Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.

Be Ready for Role-Playing Scenarios

Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!