At a Glance
- Tasks: Lead a high-performing team to enhance client relationships and drive portfolio growth.
- Company: Join one of the biggest names in payments with a dynamic and inclusive culture.
- Benefits: Competitive salary, career development opportunities, and a chance to make a global impact.
- Other info: Collaborative environment with unmatched energy and opportunities for personal growth.
- Why this job: Shape the future of payments while building strategic partnerships across the Government sector.
- Qualifications: Proven leadership skills and expertise in financial technology required.
The predicted salary is between 80000 - 100000 £ per year.
Ready to take your career global?
Make your mark at one of the biggest names in payments.
We're looking for a Director of Relationship Management to join our dynamic Commercial team and help us unlock the full potential of every client relationship.
As the Relationship Management Director, Government (EMEA), you will lead a high‑performing team of Relationship Managers to deliver exceptional client experiences, drive portfolio growth, and strengthen strategic partnerships across enterprise accounts.
Your role will be pivotal in deepening relationships, uncovering new opportunities, and ensuring seamless delivery of world‑class solutions.
In addition, you will champion Worldpay's presence across the Government sector by representing the brand at key industry events, building thought leadership, and fostering connections that amplify our market influence.
- What you'll own
- Team Leadership: Lead, mentor, and develop a team of Relationship Managers across the Government, fostering a culture of collaboration, accountability, and high performance.
- Client Growth & Retention: Proactively identify client needs and opportunities to expand Worldpay's share of wallet through strategic cross‑sell and upsell initiatives, driving sustainable portfolio growth.
- Strategic
- Relationship
Building: Establish, nurture, and expand strong, multi‑level relationships with key decision‑makers and stakeholders within client organizations to protect and grow strategic accounts.
- Market Presence & Brand
Advocacy: Extend Worldpay's presence across the Government by representing the brand at key industry events, strengthening partnerships, and enhancing our web of influence through thought leadership and strategic engagement.
- Customer
Experience
Optimization: Champion initiatives that improve client experience and deliver mutually beneficial outcomes, ensuring solutions align with client goals while driving Worldpay's growth objectives.
- Product & Market
Expertise: Demonstrate deep knowledge of Worldpay's solutions, industry trends, and competitive landscape to provide valuable insights and recommendations to clients.
- Proposal & Presentation
Excellence: Guide and support RMs in preparing and delivering compelling proposals, RFP responses, and Quarterly Business Reviews, utilizing Worldpay's resources and tools.
- Deal Structuring & Negotiation: Lead and support the negotiation, structuring, and closure of complex deals that align with client expectations and Worldpay's delivery capabilities, leveraging internal resources as needed.
- Cross‑Functional
Collaboration: Build strong partnerships with internal stakeholders, including product, operations, and marketing teams, to ensure seamless delivery of solutions and timely resolution of client issues.
Sales Strategy & Planning: Contribute to the development and execution of Account plans and strategies to achieve and exceed sales targets.
- Performance Management: Monitor and drive achievement of sales goals and objectives for the team and individual RMs.
- Client
- Onboarding
Transition: Partner with Sales leaders to ensure a smooth transition of newly acquired clients into the RM portfolio, ensuring a seamless experience during the first three months post go‑live.
- Continuous Improvement: Drive process improvements and share best practices to enhance client experience and operational efficiency.
- What you'll bring
- Deep expertise in financial and payment technology ecosystems, including systems, applications, and payments practices, with the ability to translate this knowledge into strategic client solutions.
- Proven leadership experience, with a passion for coaching and developing high‑performing teams that deliver exceptional results.
- Exceptional communication and negotiation skills, capable of influencing senior stakeholders and navigating complex enterprise environments.
- Strategic mindset and problem‑solving ability, with a track record of driving innovative solutions that optimise customer experience and deliver mutually beneficial outcomes.
- Analytical and consultative approach, skilled at assessing client needs and converting insights into actionable growth strategies.
- Resilience under pressure, adept at managing multiple priorities while maintaining focus on client success and operational excellence.
- Active engagement in industry networks and events, demonstrating thought leadership and extending Worldpay's market presence within the Government sector.
- Ability to build and strengthen trusted relationships across internal teams, external partners, and client organizations to enhance our web of influence and drive strategic growth initiatives.
- Flexibility to travel as required to meet business objectives and represent Worldpay at key industry forums.
- About the team
Our inclusive and global teams win together every day.
We're proud to have the best minds in the industry, who you can learn from as you grow your career.
The people, the energy, the connections — it's unmatched.
- Come and be pa
- #J-18808-Ljbffr
Relationship Management Director , Government (EMEA) employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Relationship Management Director , Government (EMEA)
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like PVH (Tommy Hilfiger/Calvin Klein). Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Relationship Management Director , Government (EMEA)
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to PVH (Tommy Hilfiger/Calvin Klein).
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on PVH (Tommy Hilfiger/Calvin Klein)'s website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with PVH (Tommy Hilfiger/Calvin Klein).
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at PVH (Tommy Hilfiger/Calvin Klein) will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former PVH (Tommy Hilfiger/Calvin Klein) employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
