At a Glance
- Tasks: Handle customer complaints and provide timely information to enhance satisfaction.
- Company: CrossCountry, a leading rail service provider in Birmingham.
- Benefits: Comprehensive training, supportive team environment, and opportunities for growth.
- Other info: Enjoy a collaborative atmosphere with a focus on professional development.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong communication skills and ability to manage workloads effectively.
The predicted salary is between 26400 - 32000 £ per year.
Cross Country in Birmingham is seeking a Customer Relations Consultant to support high-quality customer service and franchise requirements.
The role covers a broad range of duties from handling complaints to providing timely information and improving customer satisfaction.
You will manage workload effectively, maintain calm, professional interactions, and gain familiarity with rail publications and internal systems.
Great team environment and comprehensive training provided.
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Rail Customer Experience & Complaints Specialist employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
