Platform Tech Support Analyst β€” Become a Product Expert

Platform Tech Support Analyst β€” Become a Product Expert

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
PVH (Tommy Hilfiger/Calvin Klein)

At a Glance

  • Tasks: Assist clients with platform questions and troubleshoot issues to deliver effective solutions.
  • Company: Join CoStar Group, a leader in tech support with a focus on client satisfaction.
  • Benefits: Enjoy competitive pay, flexible working hours, and opportunities for professional growth.
  • Other info: Dynamic team environment with plenty of learning opportunities.
  • Why this job: Become a product expert while making a real difference for clients every day.
  • Qualifications: Strong problem-solving skills and a passion for technology are essential.

The predicted salary is between 30000 - 40000 Β£ per year.

Co Star Group in London is seeking a Technical Support Analyst to assist clients with platform questions, troubleshoot issues, and deliver timely, thoughtful solutions.

You will be the primary point of contact for customers and work closely with product and engineering teams.

Responsibilities include mastering the application tools, staying up to date on new features, and ensuring high-quality support that meets SLA targets while maintaining data integrity in our CRM.

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Platform Tech Support Analyst β€” Become a Product Expert employer: PVH (Tommy Hilfiger/Calvin Klein)

Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.

PVH (Tommy Hilfiger/Calvin Klein)

Contact Details:

PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team

We think you need these skills to ace Platform Tech Support Analyst β€” Become a Product Expert

Technical Support
Troubleshooting Skills
Customer Service
Application Mastery
Knowledge of CRM Systems
Communication Skills
Problem-Solving Skills