At a Glance
- Tasks: Lead stock audits and ensure accuracy in Personal Shopping inventory management.
- Company: Kurt Geiger, a creative footwear brand rooted in London’s vibrant culture.
- Benefits: Inclusive work environment, competitive salary, and opportunities for personal growth.
- Other info: Collaborative atmosphere with a focus on diversity and community engagement.
- Why this job: Join a dynamic team and make a real impact on stock integrity and operational excellence.
- Qualifications: Experience in stock control and strong leadership skills required.
The predicted salary is between 35000 - 42000 £ per year.
Kurt Geiger | About Us
We are an inclusive, creative footwear and accessories brand powered by kindness.
We want to empower our talent to be confident and true to themselves, the London way.
London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity.
For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters.
The rainbow is our signature.
It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
Are
One: For Love | For Diversity | For Change | For Equality | For Kindness For Freedom | For Unity Against Racism
The PS Audit Manager is responsible for leading and overseeing all Personal Shopping stock control and audit activities, ensuring complete visibility, accountability, and accuracy of stock loans, sales activity, and inventory movements.
The role acts as the key link between Personal Shopping, Retail Operations, and Stock Control teams, driving process compliance, inventory integrity, and operational excellence.
The PS Audit Manager is accountable for maintaining robust audit controls, ensuring accurate stock reconciliation, managing internal stock transfers, and delivering timely reporting to support business performance and minimise stock risk.
- Audit & Stock Control Leadership
- Lead and oversee all Personal Shopping stock audit activities, ensuring stock integrity is maintained at all times.
- Manage the daily auditing process for all stock currently out on loan to the Personal Shopping team.
- Ensure hourly stockroom sweeps are completed to verify the whereabouts and status of all stock loans.
- Maintain full accountability for outstanding loan stock and ensure discrepancies are investigated and resolved promptly.
- Drive adherence to all stock control processes and audit standards across the Personal Shopping function.
- Team Management & Governance
- Provide leadership, guidance, and direction to the PS Auditor(s), ensuring all daily tasks and audit requirements are completed to the highest standard.
- Establish clear priorities and ensure workload is effectively managed across the team.
- Monitor performance against key audit and stock accuracy metrics.
- Identify opportunities to improve processes, controls, and operational efficiencies.
- Bring forward ideas and recommendations to develop the Personal Shopping operating model, ensuring all areas of the business are effectively supported and controlled, with full oversight of stock movements and a continual focus on operational excellence and process efficiency.
- Stock Reconciliation & System Accuracy
- Ensure all Personal Shopping loans are audited daily against REX (Stock on Hand System).
- Maintain complete oversight of stock accuracy across all Personal Shopping inventory movements.
- Investigate stock variances and implement corrective actions where required.
- Ensure all returns, sales, holds, and stock movements are accurately reflected within business systems and tracking tools.
- Tracker & Reporting
- Oversee the live Personal Shopping stock loan tracker, ensuring updates are completed accurately and on time.
- Ensure all returns are accounted for and outstanding loans are actively managed.
- Produce and analyse stock loan reporting to identify trends, risks, and opportunities for improvement.
- Provide regular updates to Personal Shopping leadership and Retail Operations management.
- Sales Audit & Performance Reporting
- Responsible for conducting daily sales audits to ensure transaction accuracy and compliance.
- Produce and maintain accurate weekly sales reporting for the Personal Shopping business.
- Analyse sales data to identify anomalies, trends, and opportunities for operational improvement.
- Ensure all sales activity is accurately recorded and reconciled within company systems.
- Internal Stock Transfer Management
- Manage all internal stock transfers requested by the Personal Shopping team.
- Manage all stock movement / transfers between Regional stores.
- Ensure stock is accurately receipted and transferred within REX in line with company procedures.
- Coordinate the shipping and receipt of stock using approved logistics providers, including Fed Ex.
- Maintain accurate records of all stock transfers and ensure full traceability throughout the transfer process.
- Monitor transfer activity to minimise delays, stock discrepancies, and operational risks.
- Host Store Management
- Build and maintain strong working relationships with Personal Shopping leadership, Retail Operations, Buying Teams, Distribution Centres, and Store Management.
- Act as the primary point of contact for all Personal Shopping stock control and audit-related matters.
- Ensure effective communication and collaboration across all stakeholder groups to support seamless operations.
- End of Day Governance
- Review and approve daily End of Day reporting.
- Ensure all actions completed throughout the day are ac
- #J-18808-Ljbffr
Personal Shopping Stock Audit Manager, Selfridges London employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Personal Shopping Stock Audit Manager, Selfridges London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like PVH (Tommy Hilfiger/Calvin Klein), so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like PVH (Tommy Hilfiger/Calvin Klein)!
We think you need these skills to ace Personal Shopping Stock Audit Manager, Selfridges London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at PVH (Tommy Hilfiger/Calvin Klein), customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at PVH (Tommy Hilfiger/Calvin Klein) and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show PVH (Tommy Hilfiger/Calvin Klein) that you’re ready to jump in and contribute right away!
How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
