At a Glance
- Tasks: Welcome guests with warmth and professionalism while managing reception operations.
- Company: Join a leading financial services organisation in a supportive team environment.
- Benefits: Enjoy competitive pay, excellent holiday allowance, and training opportunities.
- Other info: Flexible hours with travel opportunities to different office locations.
- Why this job: Make memorable first impressions and elevate experiences for clients and colleagues.
- Qualifications: Passion for service, strong communication skills, and IT troubleshooting aptitude.
The predicted salary is between 10491 - 10491 £ per year.
Are you a natural people person with a passion for creating memorable first impressions?
We're recruiting for a part time Guest Services Host to join our team, supporting the Glasgow offices of a leading organisation in the financial services sector.
As the face of the workplace, you'll be the first point of contact for all visitors and staff-bringing warmth, professionalism, and a "nothing is too much trouble" attitude to every interaction.
- What You'll Be Doing
- Delivering a friendly and confident welcome to all guests and colleagues
- Acting as the go to contact for queries, working closely with internal teams and service partners
- Managing reception operations including desk bookings, meeting room coordination, and locker allocation/maintenance
- Anticipating guest needs with a blend of discretion, initiative, and genuine care
- Providing first line IT and AV support, confidently troubleshooting issues as a knowledgeable "super user"
- Adapting to a fast moving, ever evolving environment with a flexible, hands on approach
- Hospitality responsibilities Why You'll Love This Role
You'll be part of a small, supportive team where your contribution genuinely matters.
Every day brings variety, human connection, and the chance to elevate someone's experience-whether it's a visiting client or a colleague who needs a hand.
Hours: 16 hours per week, shifts from 8 am-5 pm & 9 am-6 pm, Thursdays and Fridays - Flexibility required to work shifts up until 10 pm on occasion to cover events.
Although this role is primarily based out of the firm's Glasgow office.
The successful candidate will need to be flexible to travel to the firm's Edinburgh offices to cover shifts when required.
As well as the firm's other regional offices from time to time.
Travel expenses will be covered.
What We're Looking For
We want someone who brings energy, pride, and personality to their work. You'll thrive in this role if you have:
- A passion for service excellence and meticulous attention to detail
- A friendly, proactive approach and the confidence to go above and beyond
- Strong organisational and communication skills
- The ability to multitask and stay calm under pressure
- Experience or strong aptitude in IT/AV troubleshooting
- A mindset that no request is too big and no detail too small
If you're passionate about hospitality, thrive in a polished corporate environment, and love being the person who makes everything run smoothly, we'd love to hear from you.
What's in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24 hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Part time Guest Service Host employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part time Guest Service Host
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like PVH (Tommy Hilfiger/Calvin Klein) and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at PVH (Tommy Hilfiger/Calvin Klein) and let us see your personality shine through!
We think you need these skills to ace Part time Guest Service Host
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and PVH (Tommy Hilfiger/Calvin Klein).
Get Familiar with Our Brand:Before applying, take some time to learn about PVH (Tommy Hilfiger/Calvin Klein) and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress PVH (Tommy Hilfiger/Calvin Klein).
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which PVH (Tommy Hilfiger/Calvin Klein) will surely appreciate.
