At a Glance
- Tasks: Deliver quality products to customers and support shop tasks when not on the road.
- Company: Join the largest employee-owned business in the UK, known for its values and service.
- Benefits: Earn £15.02 per hour plus night premium, with flexible working options.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
- Why this job: Be a vital part of a friendly team while making customers' days brighter.
- Qualifications: Must be 18+, have a valid driving licence, and excellent customer service skills.
The predicted salary is between 15.02 - 15.02 £ per hour.
Overview
As one of our Customer Delivery Drivers, you'll bring Waitrose quality produce and Partner-led service directly to customers' doors.
You'll support the shop team with daily tasks like stock replenishment and housekeeping when not on deliveries, contributing to the efficient and friendly running of the shop.
Due to the nature of the role, you need to be 18 years or older to work in this position.
Key Responsibilities
- Check your delivery routes for the day.
- Load and prepare your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensure all vehicle safety checks are complete, maintaining full road compliance, health and safety.
- Act as an ambassador for the Waitrose brand on the road with customer service as a top priority.
- Help customers with their shopping and build rapport based on trust and service.
- Support the wider shop team with general shopkeeping tasks when required.
- Pay and Hours
Pay: £15.02 per hour. Night premium (22:00 - 06:00): £3.75 per hour, applicable to existing Partners enrolled on Enhanced Hours Premium arrangements.
Contract: Permanent. Hours of work: Part-time (7.5 hours) on Sunday 14:15 - 22:30. Job level: Partnership Level 10. Location: Oxford Botley Road, Oxford, OX2 0HH.
Essential skills/experience
- Full valid B-category UK manual driving licence with no more than 6 points.
- Excellent customer service skills.
- Strong time management abilities.
- Ability to cope with the physical requirements of the role (e. g., lifting crates, moving cages).
- Comfortable working independently with self-motivation and adaptability.
- IT literate.
Desirable skills/experience
- Previous driving experience and knowledge of chilled vehicles would be beneficial.
- About the Partnership
We are the largest employee-owned business in the UK and home of John Lewis and Waitrose.
We are Partners, driven by a purpose to build a happier world.
We focus on retail excellence, innovation, and service in John Lewis and Waitrose, and we value ownership, kindness, and respect among all Partners.
Important notes
Some roles may require pre-employment vetting (which may include DBS checks).
If required, you will be informed and provided with information during recruitment.
DBS checks will be carried out by a third-party body, and financial probity checks may be required for some roles.
Vacancies may close early if there is high interest.
We encourage flexible working where possible and advise discussing this with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant in Oxford employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant in Oxford
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like PVH (Tommy Hilfiger/Calvin Klein) and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at PVH (Tommy Hilfiger/Calvin Klein) and let us see your personality shine through!
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant in Oxford
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and PVH (Tommy Hilfiger/Calvin Klein).
Get Familiar with Our Brand:Before applying, take some time to learn about PVH (Tommy Hilfiger/Calvin Klein) and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress PVH (Tommy Hilfiger/Calvin Klein).
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which PVH (Tommy Hilfiger/Calvin Klein) will surely appreciate.
