At a Glance
- Tasks: Coordinate repairs and maintenance, manage schedules, and provide excellent customer service.
- Company: Join Sovereign Network Group, a leader in providing affordable homes across London and the South.
- Benefits: Permanent role with opportunities for career growth and a supportive team environment.
- Other info: Fast-paced environment with a focus on teamwork and community impact.
- Why this job: Make a real difference in people's lives by ensuring their homes are well-maintained.
- Qualifications: Experience in administration and strong customer service skills required.
The predicted salary is between 35000 - 41327 £ per year.
Overview
Are you well organised and enjoy providing an excellent service to customers and colleagues?
Do you enjoy working in a busy and varied role?
We are seeking a Coordinator to join our fast-paced Operations Support Team in the Property Services division.
This is a permanent role based in our Greenham Office.
About Sovereign Network Group (SNG)
SNG provides over 85,000 homes and invests in communities across London and the South of England.
Our purpose is to provide quality affordable homes and places that people love for generations.
The Role
Your responsibilities will include receiving work orders and scheduling work diaries for trades employees completing repairs and maintenance works for our residents.
You will liaise with trade staff and other repairs staff to ensure appointment targets are met and communicate with residents about scheduled repair and maintenance works.
Deliver the right outcome for our customer.
Provide a first point of contact within your area for business partners.
Assist in complaint and query resolution.
Manage a diary and bookings schedule for the team.
Complete required administration tasks.
Seek opportunities to improve performance and offer solutions.
Establish and maintain effective working relationships with team members and business stakeholders.
What we look for
Solid experience in administration within a busy customer-focused role.
Some understanding of building maintenance terminology (preferred).
Experience using several different computer systems.
Ability to manage your own workload.
Strong customer service focus and a confident telephone manner.
The ability to think quickly, work well under pressure, and demonstrate empathy with a passion for helping people.
As part of the Property Team, you will be responsible for scheduling repairs and maintenance works to fit with the diaries of our trade staff and contractors. #J-18808-Ljbffr
Coordinator - Property Services in Newbury employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
