Assistant Store Manager in Milton Keynes

Assistant Store Manager in Milton Keynes

Milton Keynes Full-Time 35000 - 35000 £ / year (est.) No working from home possible
PVH (Tommy Hilfiger/Calvin Klein)

At a Glance

  • Tasks: Assist in managing the store team to boost sales and customer satisfaction.
  • Company: Dreams, the UK's most loved bed retailer with a fun culture.
  • Benefits: Competitive salary, uncapped commission, discounts, and wellness support.
  • Other info: Opportunities for progression and personal development in a supportive environment.
  • Why this job: Lead a passionate team and make a real impact on customers' sleep experience.
  • Qualifications: Retail or sales experience, strong leadership, and excellent communication skills.

The predicted salary is between 35000 - 35000 £ per year.

The Role

In your dream role, you`ll receive

  • Competitive salary: £35,000 on target earnings
  • Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with peak incentives to help you rack up the rewards.
  • Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
  • Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
  • Progression: No matter where your dreams take you, we`ll support your development with the opportunity to progress, Whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams.
  • Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
  • New in 2024 - enhanced maternity & paternity pay
  • The job

This role is a vital part of the management team in Milton Keynes.

You will work closely with the Store Manager to help to drive team engagement and maximise all sales opportunities.

At Dreams, we are passionate about our people, so customers and colleagues are our top priority.

With your help and guidance, the store team will make sure every customer finds their perfect bed.

Ready to skip the snooze button and get stuck in? Heres a taste of what you`ll be doing day-to-day

  • Assisting with the day-to-day management of the store team to increase sales and ensure the highest level of customer satisfaction.
  • Playing a key role in creating a positive environment within your store, ensuring you and the team are regularly involved in business initiatives, sharing best practice and having fun.
  • In the Store Manager`s absence, you will proactively lead the team to achieve set goals, expectations and targets through effective coaching and training.
  • Motivating and inspiring all of our valued dreamers.
  • Walking the floor regularly, ensuring store standards are consistently high so every customer has an exceptional experience.
  • The Person

This is the type of person we`re dreaming of

  • Experience: You`ll be able to demonstrate previous retail or commercial sales experience, preferably with some experience of store and team management.
  • Commercially minded: You will be commercially focused and results-driven, with an aptitude for decision making.
  • Motivated: You will be highly experienced at working to performance targets, leading by example to identify sales opportunities and achieve results.
  • Inspirational: Your strong ability to lead will inspire and motivate your team.
  • Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues.
  • Customer-focused: Every day, you`ll live our mission by putting our customers at the heart of everything you do.
  • About Dreams

About us

At Dreams, we know your bed is the best place in the whole world.

But for the hours between precious sleep, we`d like to make work a special place to be too.

We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well.

Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button.

We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week.

Now that`s a lot of Zzzs.

With over 200 stores nationwide, you`ll lead a team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference.

So if you`re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.

Dreams. Love your job.

#J-18808-Ljbffr

Assistant Store Manager in Milton Keynes employer: PVH (Tommy Hilfiger/Calvin Klein)

Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.

PVH (Tommy Hilfiger/Calvin Klein)

Contact Details:

PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Store Manager in Milton Keynes

Get Your Retail Game On

Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!

Join Retail Networks and Forums

Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like PVH (Tommy Hilfiger/Calvin Klein), so don’t miss out on building those relationships!

Be Ready for Busy Season Opportunities

Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.

Show Off Your Customer Service Skills

Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like PVH (Tommy Hilfiger/Calvin Klein)!

We think you need these skills to ace Assistant Store Manager in Milton Keynes

Communication Skills
Adaptability
Problem-Solving Skills
Teamwork
Flexibility
Time Management
Attention to Detail

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.

Tailor Your CV for Retail:When applying for a full-time role like this one at PVH (Tommy Hilfiger/Calvin Klein), customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.

Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at PVH (Tommy Hilfiger/Calvin Klein) and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!

Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show PVH (Tommy Hilfiger/Calvin Klein) that you’re ready to jump in and contribute right away!

How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)

Show Off Your Customer Service Skills

Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!

Familiarity with Point of Sale Systems

Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!

Understand Product Knowledge

Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.

Be Ready for Role-Playing Scenarios

Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!