At a Glance
- Tasks: Deliver expert skincare consultations and manage a vibrant beauty showroom.
- Company: Join Debenhams.com, a forward-thinking online destination in the beauty industry.
- Benefits: Flexible working hours, no weekend shifts, and opportunities for professional growth.
- Other info: Exciting environment with opportunities to work with leading skincare brands.
- Why this job: Be part of a team redefining beauty retail and make a real impact on customer experiences.
- Qualifications: Degree in skincare or related field and a passion for beauty and customer service.
The predicted salary is between 31500 - 38500 £ per year.
At Debenhams. com, we're transforming a high street legacy into one of the most forward thinking and creative online destinations in the industry.
We're not standing still.
We're evolving into a modern, digital-first destination that brings style, beauty, and inspiration to millions of customers across the UK and beyond.
With bold ideas, fresh thinking, and big ambitions, we're redefining what a department store can be in the online world.
This is your opportunity to join us at a pivotal moment.
Whether you're driven by creativity, innovation, or customer obsession, you'll be part of a team shaping the future of one of the UK's most iconic brands.
THE ROLE
We're looking for a passionate Skincare Specialist to join our growing beauty team.
This is an exciting opportunity for someone with professional skincare knowledge and relevant qualifications to help shape the customer experience across leading skincare brands.
You'll provide expert product advice, both in person and through online consultations and play a key role in bringing trusted skincare expertise to our showroom.
Whether your background is in skincare, aesthetics, beauty retail, or a pharmacy environment, you'll use your knowledge to help find the right solutions for each individual's needs.
This role would suit someone who loves skincare, stays up to date with industry trends, and enjoys combining customer service with specialist product knowledge.
We are open to both full-time and part-time applications and are happy to discuss flexible working arrangements.
For part-time candidates, a weekday working pattern of approximately four days per week would be preferred.
There is no weekend working required for this position.
- WHAT YOU'LL BE DOING
- Customer Consultations
- Deliver professional face-to-face and virtual skin consultations.
- Conduct skin assessments and recommend tailored skincare routines based on customer needs and concerns.
- Provide expert product recommendations across skincare, beauty and fragrance brands.
- Follow up with customers where appropriate to support their skincare journey and drive loyalty.
- Showroom Management
- Manage the day-to-day running of the Beauty Showroom, ensuring a premium and welcoming customer experience.
- Maintain high standards of product presentation, hygiene, consultation areas and treatment spaces.
- Support beauty, fragrance and skincare demonstrations, events and customer appointments.
- Ensure all advice and consultation activity is delivered professionally and within agreed business guidelines.
- Brand Development & Education
- Support relationships with skincare and dermo-cosmetic brands, acting as a knowledgeable showroom representative.
- Assist with launching new skincare categories, services and customer education initiatives.
- Deliver or support masterclasses, customer events and team product knowledge sessions.
- Identify opportunities to strengthen the showroom as a trusted destination for skin health expertise.
- Digital Consultation
- Support provide professional advice through in-person appointments, phone calls, live chat, video consultations or email where required.
- Respond to customer queries within agreed service levels, including next-working-day follow-up where appropriate.
- Support accurate customer advice visibility across relevant product pages or customer touchpoints, where required by brand partners.
WHAT WE'RE LOOKING FOR
- Essential Degree-level qualification in skincare, aesthetics, cosmetic science, pharmacy, dermatology or a related discipline.
- Professional skincare expertise with experience recommending products and routines to customers.
- Confident communicating skincare advice both in person and through digital channels.
- Passion for delivering exceptional customer experiences and personalised skincare solutions.
- Strong knowledge of skin types, common skin concerns, skincare ingredients and product routines.
- Confident customer-facing style with excellent communication and relationship-building skills.
- Commercial awareness and ability to convert expert advice into product sales and repeat visits.
- Highly organised, proactive and comfortable working alone in a showroom environment.
Desirable
- Previous experience working in a pharmacy environment.
- Pharmacist qualification or training.
- Experience within premium beauty, skincare, aesthetics or wellness brands.
- Knowledge of dermatological skincare brands and treatments.
- Experience carrying out skincare consultations or aesthetic treatments.
- WORKING WITH US
At Debenhams Group, we are a diverse portfolio of five core brands (boohoo, boohoo MAN, Pretty Little Thing, Karen Millen, and Debenhams) alongside a dynamic marketplace model and a growing financial services division, it keeps us pretty busy!
We don't stand still, we lead, evolve, and redefine online fashion.
With bold ambitions and big energy, we're on a mission to be the best, delivering the strongest propositions to our customers in the most engaging, innovative, and efficient ways possible.
- We thrive on chang
- #J-18808-Ljbffr
Skin Health and Beauty Manager in Manchester employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Skin Health and Beauty Manager in Manchester
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We think you need these skills to ace Skin Health and Beauty Manager in Manchester
Some tips for your application 🫡
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How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
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