At a Glance
- Tasks: Handle and investigate claims, ensuring timely and accurate outcomes.
- Company: Dynamic insurance firm focused on customer satisfaction and team collaboration.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Join a proactive team culture that values personal responsibility and excellent customer service.
- Why this job: Make a real difference in people's lives while developing your skills in a rewarding role.
- Qualifications: Experience in handling complex disease claims and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Responsibilities
- Handle and investigate all claims within limit of authority in accordance with company standards and procedures and demonstrate accurate and timely reserving.
- Take pro‑active steps to effectively deal with claimants and their representatives ensuring the best outcome of claim.
- Contribute to ensuring the Department's Key Performance Targets are met and that own objectives are achieved.
- Promote compliance with best practice for all aspects of claims assessment/handling and actively promote and demonstrate principles of Treating Customers Fairly (TCF).
- Support the Claims Manager and claims team on an ongoing basis and work closely with underwriters providing feedback on claims issues, wording and market trends.
- Proactively identify and review suspect/fraudulent claims on a consistent basis in line with company internal requirements.
- Work as part of a team and support colleagues so that overall team effectiveness is advanced.
- Culture – Take personal responsibility for promoting a 'can‑do' attitude and demonstrating a pro‑active claims handling service.
- Foster good relationships with internal and external customers and drive excellent customer service.
Qualifications
- Proven experience in an insurance or legal based environment handling complex disease claims (including asbestos, respiratory diseases, occupational cancers, and noise‑induced hearing loss).
- Good understanding of end‑to‑end claims procedures/processes and knowledge using claims systems (including MOJ), Excel and Word.
- Detailed working knowledge of legal and regulatory environment for such claims.
- Proven ability to make the right decisions on legal liability, damage assessment and assessing the need for investigation or rehabilitation.
- Self‑motivated, proactive team member, while taking individual responsibility for an allocated case load.
- Good problem‑solving skills.
- Strong communication skills both written and oral.
Team members are expected to be primarily in the office.
#J-18808-Ljbffr
Senior Claims Adjuster in Manchester employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team