At a Glance
- Tasks: Ensure safety and security at night while providing excellent customer service.
- Company: Riverside, a housing association dedicated to enhancing lives and communities.
- Benefits: Competitive salary, generous pension, 25 days holiday, and personal development opportunities.
- Other info: Inclusive workplace with a commitment to diversity and career growth.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Experience with vulnerable groups and basic IT skills; willingness to learn.
The predicted salary is between 31500 - 38500 £ per year.
Contract Type: Permanent
Salary: £26,227.50 per annum plus 10% Night Allowance
Working Hours: 37.5 Hours per week
Working Pattern: 3 Nights on 3 Nights off
Location: Wilson Carlisle House
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
The difference you will make as a Night Assistant
You will undertake a range of tasks that contribute to the safety and security of the building at night, alongside ensuring the effective delivery of high-quality service. You will work collaboratively as part of a committed team to ensure the safety, security and support of all customers using the service. Duties will include:
- Operating and implementing security, fire and telephone systems
- Cleaning communal areas and rooms as required
- Completing regular checks of the property and reporting repairs and maintenance issues
About you
We are looking for someone with:
- Experience working with vulnerable client groups
- Experience of, and ability to lone work at night
- IT Skills to include basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Riverside; and complete relevant IT training where required
Why Riverside?
At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you'll enjoy:
- Competitive pay & generous pension
- 25 days holidays plus bank holidays
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Role Profile
Ensure our customers are always safe by:
- Operating and implementing the night security systems, fire alarm system and telephone system, ensuring the overall safety and security of the service
- Having an awareness of support needs, in order to contribute as directed to the delivery of agreed outcomes
- Responding to any issues, alerts, faults of the night security system or other systems and report as appropriate to the relevant manager as per the procedure
- Meeting and monitoring health & safety policies and practices by responding to/reporting any issues as per procedure
- Monitoring visitors' access to the building(s) and ensuring the safety and security of customers and the premises
- Communicating effectively with visitors and customers to ensure they are compliant with the visitor procedures
- Maintaining an inviting Reception area as per the Psychologically Informed Environment standards
- Monitoring all activity within the premises/service at night. Respond and report appropriately and effectively to any incidents, including those involving anti-social behaviour as per procedure
- Advising customers who may have issues relating to their safety during the night
- Having a full understanding of the risk management process and assisting the team in organising and completing checks including regular Health & Safety risk reviews of the schemes' premises
- Advising management promptly of any signs or risks, problems or issues that arise, by following the appropriate policy/procedure and being fully aware of safeguarding procedures
- Cleaning rooms and communal areas as required
- Completing checks of the property as required and reporting repairs or maintenance issues appropriately
- Providing an effective customer service with any facilities related to tenancy
Night Assistant in Manchester employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Assistant in Manchester
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We think you need these skills to ace Night Assistant in Manchester
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
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How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Understanding the Role of Empathy
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