At a Glance
- Tasks: Ensure operational stability and performance of production applications in a dynamic environment.
- Company: Join J.P. Morgan, a global leader in financial services with a commitment to diversity.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Be part of a diverse team driving innovation in the financial sector.
- Why this job: Make a real impact by troubleshooting and improving technology systems that support global operations.
- Qualifications: 3+ years in tech support with strong problem-solving skills and ITIL knowledge.
The predicted salary is between 63000 - 77000 £ per year.
Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support team member in Commodities, Currencies and Emerging Markets Production Management, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, elevate and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
- Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm.
- Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability.
- Assists in the monitoring of production environments for anomalies and addresses issues utilizing standard observability tools.
- Identifies issues for escalation and communication, and provides solutions to the business and technology stakeholders.
- Analyses complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure.
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services.
- Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud.
- Experience in observability and monitoring tools and techniques.
- Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework.
Preferred qualifications, capabilities, and skills
- Experience with one or more general purpose programming languages and/or automation scripting.
- Working understanding of public cloud.
Technology Support - CIB PM MARKETS FICC - MACRO FX LN in London employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technology Support - CIB PM MARKETS FICC - MACRO FX LN in London
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We think you need these skills to ace Technology Support - CIB PM MARKETS FICC - MACRO FX LN in London
Some tips for your application 🫡
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✨Brush Up on Financial Analysis Skills
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