At a Glance
- Tasks: Build trusted client relationships and drive technology strategy for business growth.
- Company: Join a friendly, collaborative team in the heart of Angel, London.
- Benefits: Enjoy 23 days annual leave, flexible working, and ongoing professional development.
- Other info: Opportunity for leadership roles and a chance to impact product development.
- Why this job: Become a strategic advisor and influence technology decisions for diverse clients.
- Qualifications: Experience in Technical Account Management and strong communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
If you're a technically credible Account Manager who enjoys building trusted client relationships, influencing technology strategy, and driving commercial growth, this could be the opportunity you've been waiting for.
We're looking for a Technical Account Manager to join a friendly, collaborative, and highly knowledgeable team where your ideas are valued, your development is supported, and your impact is visible.
Based in the heart of Angel, London, you'll work with a diverse portfolio of clients, helping them align technology with business goals while identifying opportunities to improve services, solve challenges, and drive growth.
This is more than an account management role.
It is a chance to become a trusted advisor to clients and develop towards a future career path as a Client Partner, v CIO, or Fractional IT Partner.
As a Technical Account Manager, you will be the trusted point of contact for key clients, ensuring they receive exceptional service while identifying ways technology can help them achieve their business objectives.
You will combine commercial awareness, relationship management, and technical understanding to deliver value, strengthen partnerships, and grow accounts.
- What You’ll Be Doing
- Build Trusted Client Relationships
- Act as the primary contact for a portfolio of key clients
- Develop strong relationships with senior business and technical stakeholders
- Understand client priorities, challenges, and long-term goals
- Advocate for your clients internally to ensure outstanding service delivery
- Drive Growth & Strategic
Value: develop and execute account plans; identify upselling and cross‑selling opportunities; support client retention through proactive engagement; partner with internal teams to turn opportunities into revenue
- Oversee
- Service
Delivery: ensure successful delivery of IT services, projects, and consultancy engagements; work closely with Project Managers, Service Desk teams, and Technical Leads; lead regular service reviews and performance discussions; manage escalations and help resolve complex client challenges
- Commercial & Financial
Management: take ownership of the commercial performance of your accounts; support contract renewals and pricing discussions; contribute to business cases for new initiatives; manage contractual and commercial agreements
- Become a
- Strategic
Advisor: stay informed on industry, technology, and regulatory trends; help clients make informed technology decisions; translate business challenges into practical technology solutions; identify future opportunities and emerging client needs
- What We’re Looking For
- Proven experience in Technical Account Management, Account Management, or a similar client‑facing role
- Strong understanding of IT services, infrastructure, and cloud technologies
- Experience managing complex client relationships with multiple stakeholders
- Track record of growing accounts and delivering commercial success
- Experience within the Accounting or Financial Services sector would be advantageous
- Strong commercial acumen
- Excellent communication and stakeholder management skills
- Comfortable engaging with senior leadership and C‑suite stakeholders
- Strategic thinker with the ability to balance commercial and technical priorities
- Strong negotiation, influencing, and problem‑solving abilities
About You
- Commercially minded but relationship‑focused
- Technically credible and curious
- Consultative and confident in front of clients
- Self‑motivated and accountable
- Calm under pressure and solutions‑oriented
- A collaborative team player who enjoys working across technical and commercial teams
What’s in it for you?
- 23 days annual leave, plus your birthday off to celebrate however you choose.
- BUPA Cash Plan to support your health and wellbeing.
- 50% flexible working, offering the perfect balance between home and office.
- Work from home allowance to help create a productive and comfortable workspace.
- Two paid charity days each year to support causes that matter to you.
- Ongoing professional development, including funded training and qualifications.
- Three company social events each year, bringing the team together to celebrate success and have fun.
- The opportunity to take on a leadership role within a growing and innovative business.
- A chance to directly influence product development, business strategy, and service delivery.
- A collaborative, ambitious, and high‑performing team environment where your contribution is valued.
- A competitive salary and benefits package that recognises your experience and impact.
- #J-18808-Ljbffr
Technical Account Manager in London employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
