At a Glance
- Tasks: Lead technology-driven change across multiple teams in a dynamic financial services environment.
- Company: Join Shawbrook, a forward-thinking bank focused on innovation and compliance.
- Benefits: Enjoy market-leading family policies, mental health support, and a commitment to your well-being.
- Other info: Embrace a curious mindset and drive impactful AI initiatives.
- Why this job: Shape the future of financial services while fostering a high-performing, inclusive culture.
- Qualifications: Proven leadership in multi-squad delivery, especially in regulated environments.
The predicted salary is between 63000 - 77000 £ per year.
The Senior Delivery Manager (SDM) plays a critical leadership role within Shawbrook's delivery function.
You will be responsible for overseeing the delivery of technology-enabled change across a defined tribe, domain or large-scale initiative.
This includes shaping delivery strategies, managing risk, and coaching cross-functional squads to operate at pace - while remaining compliant, value-driven, and resilient.
You will operate within the Shawbrook Change Framework v14, support the Bank's compliance with PRA expectations, and embed agile and hybrid delivery approaches within a regulated environment.
This role is suited to someone with deep experience in leading multi-team delivery, navigating complex stakeholder landscapes, and uplifting delivery maturity.
Key Responsibilities
- Delivery & Execution
- Lead end-to-end delivery across 2-4 squads within a defined business or technical domain.
- Own the tribe-level delivery roadmap, ensuring timely execution of epics, initiatives and releases.
- Coordinate cross-squad dependencies and facilitate quarterly planning activities.
- Maintain accurate RAID logs, proactively managing risk in line with the Risk Management Standard.
- Ensure governance artefacts are completed to a high standard, including Impact Assessments, Steering Committee packs, and Go/No-Go readiness for Material Releases.
- People & Culture
- Line manage and coach Delivery Managers and other delivery talent across squads.
- Foster a psychologically safe and high-performing environment that reflects Shawbrook's cultural anchors: Explore, Grow, Respond Quickly, and Have Fun.
- Promote inclusive team behaviours and support the career development of emerging leaders.
- Cross-Functional Collaboration
- Operate at the intersection of Product, Engineering, Architecture and Change, translating across disciplines to drive alignment and unblock delivery.
- Act as a trusted delivery partner to Heads of Product, Heads of Engineering, and Control Functions.
- Collaborate with Risk and Governance teams to ensure audit readiness and compliance throughout delivery.
- Value & Outcomes
- Ensure all initiatives under your remit link to defined business value or OKRs.
- Partner with Product Leads to shape roadmaps that balance commercial, customer and technical priorities.
- Facilitate quarterly playback sessions to evidence outcomes and value realisation.
- Governance & Risk
- Ensure all delivery activities adhere to the Change Delivery Policy v14 and associated standards (Testing, Release, Risk, Initiation, BRD).
- Lead or contribute to regular Steering Committees, ensuring packs are complete and risks are surfaced in advance.
- Escalate delivery risks and blockers early with clarity, using data and narrative to drive decisions.
Skills & Experience
- Proven experience in multi-squad delivery leadership, ideally in a regulated environment such as financial services.
- Strong understanding of agile and hybrid delivery methodologies with an AI first mentality, hands-on experience in delivery planning, ceremonies, dependency management and release readiness.
- Ability to lead across complex business or technical change - including systems integration, data migration, platform uplift or regulatory initiatives.
- Demonstrable experience integrating or supporting AI, data science or machine learning initiatives - or working in squads that leverage AI models to drive automation, insight or personalisation.
- Able to challenge teams on responsible AI use, data quality, explainability, and model governance.
- Confident navigating technical trade-offs related to AI product delivery, including MLOps, model retraining, or ethical risk mitigation.
- Experience in budget oversight, resource forecasting, and vendor coordination.
- Adept at coaching and developing delivery managers, product owners and squads.
- Clear communicator who builds trust quickly, challenges constructively, and leads with empathy.
- Comfortable driving delivery in AI-enabled product teams, including workstreams that use LLMs, NLP, or data-driven decisioning systems.
- Key Attributes
- Pragmatic and outcome-focused, not process-driven.
- Data- and AI-aware - able to guide squads and stakeholders on AI opportunity areas, delivery risks, and ethical boundaries.
- Resilient under pressure; calm and structured in the face of risk or failure.
- Curious mindset - always looking to improve systems, people, and outcomes.
- Comfortable leading up, across and down - with strong stakeholder influence at Head of Function level.
- Strong delivery hygiene, but flexible in approach - adapts governance and tooling based on risk, scope, and technology maturity.
- Your Wellbeing
We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:
- Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
- Free access to Headspace, a mindfulness & meditation digital health app
- Free access to Peppy digital
- #J-18808-Ljbffr
Senior Delivery Manager (Financial Services Experience Required) in London employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
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We think you need these skills to ace Senior Delivery Manager (Financial Services Experience Required) in London
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✨Brush Up on Financial Analysis Skills
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