At a Glance
- Tasks: Support fundraising operations by improving donation processes and data quality.
- Company: Join the International Rescue Committee, a leading humanitarian organisation making a global impact.
- Benefits: Competitive salary, opportunities for professional growth, and a chance to make a difference.
- Other info: Dynamic work environment with a focus on innovation and collaboration.
- Why this job: Be part of a mission-driven team that helps millions rebuild their lives after crises.
- Qualifications: Experience in fundraising operations, data management, and strong analytical skills required.
The predicted salary is between 35000 - 45000 £ per year.
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.
A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The External Relations (ER) department is a key team at the International Rescue Committee, responsible for how the world perceives and interacts with this indispensable organization. Its goal is to increase public understanding of the organization and raise the essential funds to improve outcomes for our clients, while growing and protecting our global brand. The hardworking people that make up this department are committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve.
The Purpose of the Role
IRC is seeking a fundraising operations professional with experience establishing comprehensive donation processes and ability mapping business requirements with technology set up. This role will help support stakeholder goals and strategy and engage with the CRM team who manages the technical backbone of gift processing. The successful candidate will have proven ability in both monitoring and improving the quality of donor and payment data across multiple platforms. The Fundraising Operations Analyst will serve as a central role to the Global Donations Operations team seeking efficiencies and helping the team focus on strategic projects.
Key Working Relationships
- Position Reports to: Director of Fundraising Operations
- Position directly supervises: N/A
- Other key internal and/or external contacts:
- Key Internal Contacts: Colleagues in IRC global fundraising departments; colleagues working in the areas of digital technology
- Key External Contacts: Fundraising platform and payment gateway vendors
KEY ACCOUNTABILITIES
- Guide discovery activities for gift processing projects and new donation system set ups
- Maintain comprehensive business knowledge pertaining to the gift processing performed through the payment platforms and gateways used across the IRC's global markets and keep up to date documentation
- Serve as an escalation point for GDO team to help with troubleshooting data inconsistencies produced through data entry, integrations and payment transfers
- Identifying and helping resolve the root cause of inaccurate data and recommending improvements to processes and adjusting workflows as needed
- Provide support to data quality projects and required updates to business processes
- Build out project management system for global GDO team and lead on project coordination as needed
- Create and maintain Salesforce reports for monitoring of data accuracy, consistency and completeness so data issues can be discovered and shared with technical team for further investigation
- Developing data quality best practice guidelines to facilitate consistent methodologies across markets and providing user training to support best practice being followed
PERSON SPECIFICATION
Skills, Knowledge and Qualifications:
- Bachelor's degree or equivalent, preferably with a financial, technical, or other relevant degree
- Broad knowledge of fundraising databases, data integrity, payment gateway systems and processing workflows
- Demonstrated experience with Salesforce and building reporting frameworks and dashboards
- Strong project coordination and stakeholder management skills
- Advanced technical skills including proficiency with Excel and MS Office tools; SQL database experience a plus
- Strong analytical and problem-solving skills, with an ability to devise creative solutions to complex issues
- Organized, highly detail-oriented, and able to work in a fast-paced environment
- Demonstrated ability to collaborate and create relationships with different teams
- Excellent written and oral communication and presentation skills
Experience:
- Strong experience in non-profit fundraising, development operations
Senior Analyst Fundraising Operations in London employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Analyst Fundraising Operations in London
✨Get Involved Locally
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We think you need these skills to ace Senior Analyst Fundraising Operations in London
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Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of PVH (Tommy Hilfiger/Calvin Klein). Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
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Tailor Your Documents to the Role:For a full-time role like Senior Analyst Fundraising Operations, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of PVH (Tommy Hilfiger/Calvin Klein). Sharing personal stories or insights can really make us stand out.
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Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
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