Multi Skilled Operative in London

Multi-skilled Operative

Location: Brent - Northwest London.

Salary: up to £42,020 per annum, plus company van & fuel card. Hours: 42.5 hours per week (8-5 Monday-Friday).

We’re on the lookout for a talented and versatile Multi-Skilled Operative to join our growing team, supporting a busy responsive repairs contract in Brent. This is a dynamic, hands‑on role where you will be responsible for delivering high quality repairs and maintenance across a range of trades, ensuring residents’ homes are safe, functional, and well cared for. You'll be working across occupied properties, responding to day-to-day repair requests that cover carpentry, plumbing, plastering, tiling, and more. No two days are the same, and your ability to adapt, problem‑solve, and deliver excellent customer service will be key to your success.

Responsibilities

• Carry out day-to-day responsive repairs across occupied and void social housing properties.
• Replace or repair skirting boards, architraves, and internal door frames.
• Install and adjust kitchen units, worktops, and cupboard doors.
• Repair or replace internal doors, handles, locks, and hinges.
• Identify and fix minor plumbing issues such as leaks, dripping taps, and blocked sinks.
• Carry out patch plastering and make good damaged walls or ceilings.
• Complete wall and floor tiling repairs, including grouting and sealing.
• Paint and decorate to a professional finish following repair works.
• Ensure all repairs are completed safely, efficiently, and to a high standard.
• Work in occupied properties with sensitivity to residents' needs and privacy.
• Participate in out-of-hours emergency repair rota as required.
• Report any further works, safeguarding concerns, or property issues beyond scope.
• Deliver excellent customer service while working in residents' homes.
• Accurately record job details, materials used, and completion notes using handheld devices or job sheets.
• Maintain tools, equipment, and company vehicle in good working order.
• Manage daily workload efficiently to meet service level targets.

Qualifications

• Proven experience in domestic repairs and maintenance across multiple trades (carpentry, plumbing, plastering, tiling, decorating).
• Full UK driving licence.
• Ability to work independently and manage workload effectively.
• Strong fault‑finding and problem‑solving skills.
• Excellent customer service skills, with experience working in occupied homes.
• Good understanding of health and safety regulations and safe working practices.
• Ability to use handheld devices or job management systems to record work.
• Willingness to participate in out‑of‑hours emergency rota.
• Entitlement to work within the UK (no visa sponsorship offered by Mears).
• For driving a Mears vehicle, aged over 21, licence held over 3 months, and less than 9 points.
• Aware that roles are subject to DBS/Security checks before commencement of employment.

Benefits

• 25 days annual leave plus bank holidays.
• Annual Mears Fun Day.
• Volunteering leave for paid community volunteering.
• Mears Rewards perks (discounts on groceries, holidays, eye test vouchers, Share Save scheme, etc.).
• Family‑friendly policies.
• Company van, fuel card, and uniform.

Equality, Diversity and Inclusion

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, value individuality, and ensure equal opportunities for all.

We proudly support the Armed Forces Covenant and hold the Gold Award in the Defence Employer Recognition Scheme. We also hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. We use the Social Mobility Index to assess and enhance opportunities.