At a Glance
- Tasks: Serve delicious food, build customer relationships, and maintain high hygiene standards.
- Company: Join the UK's largest employee-owned business, Waitrose.
- Benefits: Earn £14.55 per hour, with a night premium and flexible working options.
- Other info: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a passionate team that loves food and values ethical sourcing.
- Qualifications: Great communication skills and a love for food are essential.
As a Partner on our service counters, you will demonstrate knowledge and passion for food while ensuring ethical sourcing and recommending recipes to customers. You will bring our ethos — passionate Partners serving food lovers — to life, and build lasting relationships with customers to support the Waitrose brand and encourage loyalty, while helping to maximise sales and profit. Night Premium applies to any time worked between 22:00 and 06:00 at a rate of £3.75 per hour, in addition to contractual pay. This also applies to existing Partners enrolled onto Enhanced Hours Premium arrangements.
Location: South Harrow Waitrose Hospitality, 140 Northolt Road, London, HA2 0EG. This is a temporary fixed‑term role with two positions available.
Responsibilities
- Take responsibility for your own food counter, ensuring the highest presentation and hygiene standards at all times.
- Stay on top of stock levels to ensure products customers love are available when needed.
- Handle open food with due diligence and follow health and safety protocols to reduce food wastage.
- Maintain knowledge of new products and demonstrate understanding of Waitrose food values (e.g., animal welfare).
- Support the wider shop team with general shopkeeping tasks when required.
Qualifications
- Essential: Communication skills to work effectively as part of a team and with customers.
- Desirable: Experience in a customer-facing role and in a catering/hospitality environment.
- Desirable: Up-to-date knowledge and strong interest in food and drink trends.
- Desirable: Flexible approach to support the whole branch.
Contract & Working Hours
- Contract Type: Temporary
- Hours of Work: 20.5 hours per week (part time)
- Job Level: Partnership Level 10
- Position 1 – Total 20.5 hours: Sunday 11:00 – 17:00, Monday 06:45 – 15:00, Wednesday 10:30 – 18:45.
- Position 2 – Total 20.25 hours: Tuesday 09:00 – 17:15, Wednesday 09:00 – 17:15, Saturday 06:45 – 12:15.
- Pay: £14.55 per hour (£14.80 after 90 days earning membership).
Working flexibly in Food Service across service counters, including handling raw meat and fish.
Application Notes
Please apply only if you can work at the specified location and during the advertised hours. We may not be able to proceed with your application if you cannot meet the location or hours.
About the Partnership
We’re the largest employee‑owned business in the UK and home of John Lewis and Waitrose. We are Partners, driven by our purpose to build a happier world. We focus on retail excellence, innovation, adaptation, and diversification. We strive to never knowingly undersell on price, quality, or service, while passionately serving food lovers in Waitrose. As Partners, we share ownership and rewards. We use our voices to contribute to our success, working together through good and challenging times, and treating everyone with kindness and respect. We celebrate diversity and foster an environment where everyone can thrive and feel they belong.
Important Notes
Some roles may require pre‑employment vetting (which may include DBS checks). If required, you will be informed during recruitment. DBS checks will be carried out by a third‑party, and financial probity checks may be required for some roles. Vacancies may close early if there are many applicants. We support flexible working where possible, which may include flexible or compressed hours, job sharing, or shorter hour contracts. Please discuss this with the hiring manager during your interview.
Hospitality, Supermarket Assistant,Various North London Branches (East 4) employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality, Supermarket Assistant,Various North London Branches (East 4)
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Hospitality, Supermarket Assistant,Various North London Branches (East 4)
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at PVH (Tommy Hilfiger/Calvin Klein). During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
