Global Marketing Project Manager in London

Who are we?

Howden is a global insurance group with employee ownership at its heart.

Together, we have pushed the boundaries of insurance.

We are united by a shared passion and no‑limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture.

It is what sets us apart, and the reason our employees have been turning down headhunters for years.

Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you will find like‑minded people driving change at Howden.

Role Summary

This is a high‑impact role at the heart of Howden Employee Benefits’ Global Marketing function, built on two pillars: rigorous project management and high‑calibre administration.

• The Global Marketing Project Manager is the operational engine behind the
• Global
• Marketing

Leader: leading the delivery of the team’s most important initiatives end‑to‑end, running the administrative backbone that keeps the Leader and the team effective day‑to‑day, and ensuring every project lands on time, on budget and with a clear, measurable return on investment.

The role owns the single source of truth for global client, colleague and project data, brings deep AI and digital capability to how the team plans and executes, and acts as a trusted right hand to the Global Marketing Leader – managing the diary, meetings, correspondence and records with genuine administrative rigour, and connecting the dots across the weeks ahead so nothing is missed.

This role suits an experienced project manager with strong administrative discipline – or a senior EA / PA / Chief of Staff with genuine project delivery experience ready to step up – who combines exceptional organisation and judgement with fluency in AI tools and modern digital ways of working.

What Success Looks Like

Performance in this role is assessed against eight weighted competencies (see the companion Candidate Scorecard for the full framework).

In the first 6‑12 months, success looks like

• Delivery discipline: Key global initiatives – thought leadership, campaigns, launches, activations – are delivered on time, on budget and to scope, with risks and dependencies actively managed rather than discovered late.
• Administrative rigour: Diaries, meetings, correspondence and records run seamlessly and proactively across time zones – nothing is dropped, and nothing arrives as a last‑minute surprise.
• Commercial ownership: The global marketing budget tracker is owned end‑to‑end, with accurate forecasts, timely PO/ invoice processing, and ROI insight that visibly shapes investment decisions.
• Senior credibility: Senior stakeholders across markets treat this person as a credible operator who can hold them to account – not just coordinate on their behalf.
• Anticipation: The Global Marketing Leader’s time and priorities are managed weeks ahead, with blockers cleared and the team briefed before deadlines land, not after.
• Digital backbone: A single source of truth for clients, colleagues and projects is live, trusted and actively used, with AI tools embedded into everyday workflows.

Key Responsibilities

• Project Management & Delivery
• Lead the planning, delivery and tracking of key global marketing initiatives – including thought leadership programmes, campaigns, product launches and cross‑market activations.
• Own project plans, milestones, dependencies, risks and action logs; hold cross‑functional contributors accountable for deliverables.
• Ensure every project is delivered on time, on budget and to scope.
• Define, track and report on KPIs and return on investment across key initiatives, providing the Global Marketing Leader with confident, data‑led updates.
• Administration & Executive Support
• Manage complex, multi‑time‑zone diaries and scheduling for the Global Marketing Leader, proactively resolving clashes and prioritising competing demands.
• Coordinate meeting and event logistics end‑to‑end – agendas, room/tech bookings, travel arrangements, minutes and action tracking.
• Triage correspondence and communications on the Leader’s behalf, exercising judgement and discretion on what needs a response and from whom.
• Maintain accurate, well‑organised records, files and documentation, with clear version control and easy retrieval.
• Process expenses, purchase orders and invoices accurately and on time, liaising with finance as needed.
• Strategic Support to the Global Marketing Leader
• Provide proactive, forward‑looking planning – looking weeks and months ahead to anticipate needs, brief content requirements and clear obstacles before they appear.
• Connect the dots across the Marketing Leader’s commitments, the team’s workload and the wider business calendar – ensuring nothing is missed and everyone is set up to succeed.
• Prepare the Global Marketing Leader for key meetings, leadership forums, town halls and external eng
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