Field Adjuster South East and London

Make a Difference When It Matters Most - Join Our Supportive Team!

We are recruiting Field Based Loss Adjusters in London and the South East.

Are you ready for a role where no two days are the same?

As our next Property Loss Adjuster, you'll take ownership of a diverse portfolio of claims, ranging in complexity and value, and make a real impact for our customers.

Key Responsibilities

• Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.
• Process all invoices and approve estimates within 5 working days of receipt/agreement.
• Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.
• Full completion of all prepared site notes templates and associated documentation within set SLA's.
• Ensure that the data contained in Cq is accurate at all times.
• Assist in maintaining accurate management information by completing spreadsheets as necessary.
• Reduce elapsed timescales by providing and fostering a pro‑active approach to file management.
• Identify cases of possible fraud and recoveries and refer as appropriate within set SLA's.
• Work to ensure correct policy interpretation and validation.
• Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA's and formats.
• Ensure files are up to audit standards at all times.
• In conjunction with designated colleagues pro‑actively update customers and clients where necessary in accordance with agreed client SLA's.
• Take responsibility for following agreed/documented procedures when dealing with problems and complaints.
• Build good working relationships with clients and staff, internal and external to the Davies Group.
• Maintain an awareness of business opportunities and refer all identified opportunities to Davies Group.
• Responsible for out of hours calls into the Davies Group via a pre‑set rota.

Qualifications & Experience

• High level of Property Loss Adjuster experience.
• Already hold or working towards recognized professional qualifications at a diploma level.
• Accuracy, attention to detail and an analytical approach.
• Strong verbal and written communication.
• Demonstrable experience of organising and managing own workload is essential.
• Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.
• Excellent time management to be able to work to short/changing deadlines.

Benefits

• Career & Purpose
• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities
• Environmental & Social
• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme
• Financial Health
• Pension matching contribution model with the following contribution rates:
• Employee 1.5%, Employer 2%
• Employee 3%, Employer 3%
• Employee 5%, Employer 5%
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Refer a Friend
• Cycle to Work Scheme
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay
• Mental, Physical & Emotive Wellbeing
• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working
• Dress for your day
• Inclusive employment policies e. g. menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include holiday purchase
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