Duty Manager / FoH Team Leader in London

Duty Manager / FoH Team Leader in London

London Full-Time 24960 - 30000 £ / year (est.) No working from home possible
PVH (Tommy Hilfiger/Calvin Klein)

At a Glance

  • Tasks: Lead a friendly team and create memorable experiences for our customers.
  • Company: Join The Museum Tavern, a vibrant Great British Pub with a welcoming atmosphere.
  • Benefits: Enjoy competitive pay, discounts, and opportunities for career growth.
  • Other info: Access to mental health support and retail discounts for you and your loved ones.
  • Why this job: Be part of a dynamic team and make every visit special for our guests.
  • Qualifications: At least 1 year of experience in a similar role and a positive attitude.

The predicted salary is between 24960 - 30000 £ per year.

Overview

We are looking for a down-to-earth and friendly individual to join our small team on a full-time basis at The Museum Tavern, a food-led Great British Pub.

Requirements

Experience: at least 1 year of experience in a similar venue.

Responsibilities

  • Provide customers with a heartfelt and memorable experience each and every time they visit.
  • Deputise for the management team and resolve any issues that arise in their absence.
  • Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
  • Make sure the bar is always safe, legal, and clean, and that any issues are dealt with as quickly and safely as possible.
  • What youll bring
  • A great eye for detail, ensuring every pint is poured to perfection.
  • Be a role model to the team in delivering great service and ensuring every customer receives a warm welcome.
  • An ability to think on your feet and adapt to challenges during a busy shift.
  • A positive, can-do attitude and being a real team player.

Benefits

  • Competitive salary
  • Pension contribution
  • Opportunity to progress through our Management Development Programme / Level 3 Hospitality Supervisor Apprenticeship (subject to approvals and eligibility)
  • Discounts: up to 33% for you and 15% for your loved ones across our brands
  • Free employee assistance program (mental health, well-being, financial, and legal support)
  • Enhanced, family-friendly maternity and paternity policies
  • Discount of 50% for you and 25% for your loved ones at Greene King Inns and hotels
  • Refer a friend incentive when they are placed
  • Wagestream – access your wages before payday
  • Retail discounts (e. g., up to 30% off at partners such as Superdrug, exclusive discounts with Three Mobile, and more)
  • #J-18808-Ljbffr

Duty Manager / FoH Team Leader in London employer: PVH (Tommy Hilfiger/Calvin Klein)

Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.

PVH (Tommy Hilfiger/Calvin Klein)

Contact Details:

PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager / FoH Team Leader in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like PVH (Tommy Hilfiger/Calvin Klein). It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to PVH (Tommy Hilfiger/Calvin Klein)

Don't be shy about reaching out to PVH (Tommy Hilfiger/Calvin Klein) directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Duty Manager / FoH Team Leader in London

Customer Service
Team Leadership
Problem-Solving Skills
Attention to Detail
Adaptability
Communication Skills
Organisational Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about PVH (Tommy Hilfiger/Calvin Klein) and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!