At a Glance
- Tasks: Support Loss Adjusters by guiding customers through the claims process and solving complex problems.
- Company: Join Sedgwick, a caring company making a real difference in people's lives.
- Benefits: Competitive salary, flexible working, private healthcare, and 25 days holiday.
- Other info: Comprehensive training and professional development opportunities available from day one.
- Why this job: Be the calming voice for claimants and help them get their lives back on track.
- Qualifications: Experience in managing property claims and excellent communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Be the calm voice claimants rely on to get their lives back on track.
Job Location: London
Job Type: Permanent
Remuneration: Competitive salary taking into account skills, experience and qualifications
The Claims Technician (known internally as Adjusting Executive) is a technical assistant role, designed to support the Loss Adjuster throughout the handling of the claims. You'll be the first point of contact, guiding customers through the claims process. Each day brings a new puzzle: deciphering details, recommending settlements, and collaborating with contractors to get things fixed. The role requires both empathy and initiative - clear communication helps customers feel supported, while independent thinking keeps claims moving forward.
Imagine being the calming voice after a homeowner discovers water flowing into their property following floods. You'll explain complex details to relieved claimants and have contractors praising your organisational skills. It's a chance to make a real difference in people's lives, one steady step at a time.
Whether working from home or in our bright, collaborative office, you'll be part of a supportive team. We offer comprehensive training to develop your skills, and the chance to earn a prestigious industry qualification (Chartered Institute of Loss Adjusters' Cert CILA). It's a perfect fit for those who crave variety, enjoy problem-solving, and want to build a rewarding career in a fast-paced environment.
The skills you will have when you apply:
- Experience in managing property claims: Previous experience in a claims environment is essential.
- Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. You'll explain complex details clearly, and negotiate fair settlements for all.
- Conscientious and hard working in order to achieve the required results, as well as being flexible and adaptable during times of high volumes.
The skills that will be developed once working:
- Comprehensive Training: You'll receive all the Sedgwick-specific training needed to excel in your role.
- Professional Development: We are committed to helping you work towards the Chartered Institute of Loss Adjusters' Cert CILA qualification.
What we'll give you for this role:
- Competitive salary taking into account skills, experience and qualifications
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
Health & support:
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Employee assistance programme for employee wellbeing
- Group Income Protection
Other benefits:
- Voluntary flexible benefits - green car scheme, travel insurance, dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications
- Discounts on various products and services
This isn't just a position, it's a pivotal role in shaping our industry. At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education - all available to you starting from your very first day.
You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.
Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation.
Claims Technician - Domestic Major Loss - London employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Technician - Domestic Major Loss - London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
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✨Look Out for Graduate Schemes
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✨Leverage Your Current Connections
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We think you need these skills to ace Claims Technician - Domestic Major Loss - London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at PVH (Tommy Hilfiger/Calvin Klein).
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at PVH (Tommy Hilfiger/Calvin Klein). Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at PVH (Tommy Hilfiger/Calvin Klein)
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at PVH (Tommy Hilfiger/Calvin Klein) to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at PVH (Tommy Hilfiger/Calvin Klein), they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding PVH (Tommy Hilfiger/Calvin Klein)'s values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.