At a Glance
- Tasks: Lead the Medicals team, ensuring smooth workflow and high-quality service delivery.
- Company: Bond Turner, a top law firm dedicated to client-centred legal services.
- Benefits: Competitive salary, 23 days holiday plus your birthday off, and wellness programmes.
- Other info: Join a collaborative team in a vibrant Liverpool office with excellent growth opportunities.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Strong leadership skills and experience in medical, legal, or administrative settings preferred.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Bond Turner is a leading law firm, recognised by Legal 500 and Chambers & Partners.
We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client-centred approach.
With offices in Liverpool and Bolton, we offer nationwide legal advice across a wide range of sectors.
Our areas of expertise include Credit Hire, Personal Injury (including Complex Injury), Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries.
We are driven by a commitment to achieving successful outcomes, surpassing client expectations, and creating a supportive environment that empowers our employees to build fulfilling and rewarding careers.
We understand that our growth as a business is driven by the success of our people.
We take pride in fostering a positive, collaborative work environment where everyone can contribute to our shared success.
With exceptional support at every turn, every employee is empowered to reach their full potential.
We are currently recruiting for a Medicals Team Leader to join our Liverpool office.
This is an excellent opportunity for someone who is passionate about delivering a high-quality service, supporting a busy team, and ensuring the smooth and efficient management of obtaining medical evidence and medical records.
Responsibilities
- Lead and supervise the Medicals team, coordinating day-to-day workflow and delivering high levels of engagement and productivity.
- Ensure all medical instructions are completed accurately and within SLA.
- Oversee the request and processing of medical records in line with GDPR and internal procedures.
- Ensure records are securely and promptly sent to medical experts for review.
- Provide guidance to team members on queries and process improvements.
- Monitor performance, identify training needs, and contribute to team development.
- Collaborate with file handlers, clients and medical agencies to resolve issues efficiently.
- Drive continuous improvement within the team and support operational excellence across the department.
About You
- Strong organisational and leadership skills.
- Confident using systems and managing administrative processes.
- Ability to prioritise workload and support a team working to deadlines.
- Excellent communication and customer service skills.
- Previous supervisory experience is preferred.
- Experience within a medical, legal or administrative environment would be beneficial.
- Company Values
We are a collaboration of companies established in 2006 working towards and guaranteeing the same goal.
Our mission is to succeed, and our purpose is to help people move on in their lives through supporting our clients, our communities and each other.
We strive to collaborate, surpass and succeed.
What we offer
- A clean professional office environment with facilities in the heart of Liverpool City Centre with convenient travel links.
- A competitive salary.
- 23 days holiday + your Birthday off + 8 bank holidays.
- Income protection, dental plan, critical illness cover & death in service cover.
- Employee Assistance Programme.
- Workplace pension scheme.
- Free onsite weekly classes and well-being programmes.
- Discounted onsite restaurant, coffee shop / café.
- Secure bike storage.
- Opportunity to develop a rewarding and successful career with a forward‑looking law firm.
- Working closely with the Head of Medical Operations.
- #J-18808-Ljbffr
Medicals Team Leader in Liverpool employer: PVH (Tommy Hilfiger/Calvin Klein)
Intapp is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the accounting and consulting sectors across EMEA. With a strong commitment to employee growth, Intapp provides ample opportunities for professional development and leadership coaching, ensuring that team members thrive in their careers while contributing to the company's strategic vision. The culture is built on accountability and high performance, making it an ideal place for those looking to make a significant impact in a rapidly evolving industry.
Contact Details:
PVH (Tommy Hilfiger/Calvin Klein) Recruitment Team
